TouchCommerce

Agoura Hills, United States Founded: 1999 • Age: 27 yrs Acquired By Nuance
Online interaction optimization
Annual revenue - Latest available
Total funding $30.9M 8 rounds
Employees 210 Tracked headcount
Investors 7 Known backers
Products - Services tracked
Competitors 10 Brand Intelligence

About TouchCommerce

TouchCommerce is a company based in Agoura Hills (United States) founded in 1999 was acquired by Nuance in July 2016. TouchCommerce has raised $30.93 million across 8 funding rounds from investors including Nuance, Partech Partners and Vertrue. The company has 210 employees as of December 31, 2015. TouchCommerce operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

  • Headquarter Agoura Hills, United States
  • Employees 210 as on 31 Dec, 2015
  • Sectors
    Technology
    Retail
  • Phone
    Locked
  • Website
    Locked
  • Social
    Locked
  • Legal Name Touchcommerce, Inc.
Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Retail → E-Commerce Technology & Services Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $30.93 M (USD)

    in 8 rounds

  • Latest Funding Round
    $3 M (USD), Debt – Conventional

    Jun 27, 2011

  • Investors
    Nuance

    & 6 more

  • Employee Count
    210

    as on Dec 31, 2015

  • Acquired by
    Nuance

    (Jul 21, 2016)

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Funding Insights of TouchCommerce

TouchCommerce has successfully raised a total of $30.93M across 8 strategic funding rounds. The most recent funding activity was a Debt – Conventional round of $3 million completed in June 2011. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in TouchCommerce

TouchCommerce has secured backing from 7 investors, including venture fund and institutional investors. Prominent investors backing the company include Nuance, Partech Partners and Vertrue.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Early-stage venture capital investments in AI, healthcare, and enterprise technologies.
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Early-stage tech and life sciences focused VC investment company funding companies in the US
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Investor details for TouchCommerce

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Investments & Acquisitions by TouchCommerce

Investments
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Investment portfolio details for TouchCommerce

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  • Portfolio identities
  • Transaction dates
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Financial Statements - TouchCommerce

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Detailed financials for TouchCommerce

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Touchcommerce Comparisons

TouchCommerce Primary company
Description
Online interaction optimization
Location
Agoura Hills, United States
Founded Year
1999
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
210
As of 2015
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Peer comparison for TouchCommerce

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  • Headcount comparison
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Competitors of TouchCommerce

TouchCommerce operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based customer service platform is offered for business engagement.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of TouchCommerce

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Latest news on Touchcommerce

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Complete news archive for TouchCommerce

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Frequently Asked Questions about TouchCommerce

TouchCommerce was founded in 1999 and raised its 1st funding round 5 years after it was founded.

TouchCommerce is headquartered in Agoura Hills, United States. It is registered at Agoura Hills, California, United States.

TouchCommerce is a funded company, having raised a total of $30.93M across 8 funding rounds to date.

As of Dec 31, 2015, the latest employee count at TouchCommerce is 210.

TouchCommerce was founded in 1999 in Agoura Hills, United States, as a provider of online interaction optimization solutions. Real-time customer analytics are combined with live interaction technology and program optimization services. Offerings include live chat software, knowledgebase user guides, personalized content marketing, collaborative browsing, browser-based VoIP calls, and feedback collection surveys, serving the digital customer engagement sector.

TouchCommerce's top competitors include Twilio, Genesys and Freshworks.

TouchCommerce has 7 investors. Key investors include Nuance, Partech Partners, Vertrue, Sierra Ventures, and Dolphin Equity Partners.

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