About CustomerSat
CustomerSat is a company based in Mountain View (United States) founded in 1997 was acquired by MarketTools in April 2008.. CustomerSat operates in a competitive market with competitors including Observe.AI, CallMiner, VoiceBase, TalkIQ and Luminoso, among others.
- Headquarter Mountain View, United States
-
Sectors
Technology
-
Email
***********
-
Phone
*********
-
Website
*********
-
Social
*********
-
Annual Revenue
-
Net Profit
-
EBITDA
-
Latest Funding Round
- Investors
-
Employee Count
Employee Count
-
Acquired by
MarketTools
(Apr 03, 2008)
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Funding Insights of CustomerSat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in CustomerSat
CustomerSat has secured backing from 1 investor. Prominent investors backing the company include MarketTools. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Market research platform for businesses
|
Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
|
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
|
Founded Year | Domain | Location | |
|
Startup ecosystems are ignited through strategic investments by Signite Partners.
|
Founded Year | Domain | Location | |
|
Venture capital is directed toward companies in multiple sectors.
|
Founded Year | Domain | Location | |
|
Venture capital is invested in cybersecurity, fintech, and AI startups.
|
Founded Year | Domain | Location |
Investments & Acquisitions by CustomerSat
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
Financial Statements - CustomerSat
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Customersat Comparisons
Competitors of CustomerSat
CustomerSat operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, VoiceBase, TalkIQ and Luminoso, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
|
|
| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
|
|
| domain | founded_year | HQ Location |
Speech analytics and transcription services for call centers are provided.
|
|
| domain | founded_year | HQ Location |
Speech analytics solutions are delivered through a cloud-based platform.
|
|
| domain | founded_year | HQ Location |
AI-driven analytics are applied to unstructured text for consumer insights.
|
|
| domain | founded_year | HQ Location |
Cloud based platform offering speech analytics solutions
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Frequently Asked Questions about CustomerSat
When was CustomerSat founded?
CustomerSat was founded in 1997.
Where is CustomerSat located?
CustomerSat is headquartered in Mountain View, United States. It is registered at Mountain View, California, United States.
What does CustomerSat do?
CustomerSat was founded in 1997 in Mountain View, United States, as a provider of web-based software in the enterprise feedback management sector. Feedback from customers, employees, and partners is captured, analyzed, and acted upon in real time. Operations cover channels such as surveys, social media, communities, and call recordings. The company was acquired by MarketTools in April 2008 and by Confirmit in 2012.
Who are the top competitors of CustomerSat?
CustomerSat's top competitors include Observe.AI, CallMiner and Gridspace.
Who are CustomerSat's investors?
CustomerSat has 1 investor. Key investors include MarketTools.