About Diabolocom
Diabolocom is a company based in Levallois-perret (France) founded in 2005. It operates as a SaaS and B2B. Diabolocom has completed 1 acquisition, including Phedone. Diabolocom offers products and services including Virtual Agent, Agent Assist, Voice Analytics, and Interactive Voice Response. Diabolocom operates in a competitive market with competitors including Observe.AI, CallMiner, Invoca, VoiceBase and Luminoso, among others.
- Headquarter Levallois-perret, France
- SectorsTechnology
- Website category Business and Consumer Services · Business Services
- Phone•••• ••••
- Website diabolocom.com
- Social LinkedIn X
- Investments & Acquisitions
Products & Services of Diabolocom
Diabolocom offers a comprehensive portfolio of products and services, including Virtual Agent, Agent Assist, Voice Analytics, and Interactive Voice Response.
AI tool for handling customer inquiries autonomously.
Assists agents with real-time guidance during interactions.
Analyzes voice calls for insights and quality monitoring.
Automates phone responses for efficient customer routing.
People of Diabolocom
1 people are tracked at Diabolocom (1 in team).
| Name | Role | Group |
|---|---|---|
Rémy Marceron | Sales Executive | Team |
Complete people profiles for Diabolocom
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Investments & Acquisitions by Diabolocom
Diabolocom has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Phedone.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
AI-based platform for customer and product feedback analysis is provided. | phedone.com | Lille, France | 2019 | Oct 2023 | •••• |
Complete acquisition details for Diabolocom
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Timeline of Diabolocom
2 dated milestones of Diabolocom across 18 years, from founding to its latest funding, stage changes and deals.
- Founded Diabolocom is founded.
- Acquisition Acquires Phedone.
Competitors of Diabolocom
Diabolocom operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, CallMiner, Invoca, VoiceBase and Luminoso, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| callminer.com | 2002 | Waltham, United States | $145.1M | 293 | Cloud and AI-based conversational analytics are delivered by CallMiner. | |
| invoca.com | 2008 | Santa Barbara, United States | $204.78M | 355 | Platform that connects marketing and sales teams to track and optimise the buying journey | |
| voicebase.com | 2010 | San Francisco, United States | $10.7M | – | Speech analytics and transcription services for call centers are provided. | |
| luminoso.com | 2010 | Boston, United States | $31.72M | 10 | AI-driven analytics are applied to unstructured text for consumer insights. | |
| gridspace.com | 2012 | California, United States | $7.6M | 31 | Cloud based platform offering speech analytics solutions | |
| talkiq.com | 2014 | San Francisco, United States | $21M | 148 | Speech analytics solutions are delivered through a cloud-based platform. | |
| i2x.ai | 2017 | Berlin, Germany | $22.41M | 47 | Real-time speech coaching and training solutions are provided by i2x. |
Detailed competitors of Diabolocom
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Web traffic of Diabolocom
The website of Diabolocom (diabolocom.com) receives about 59.1K visits a month and ranks #452,365 among all websites worldwide, #3,501 in Business Services.
- Monthly visits59.1K
▼ 7.2% vs previous month
- Unique visitors14.9K
per month
- Global rank#452,365
among all websites
- Category rank#3,501
Business and Consumer Services · Business Services
- Bounce rate35%
- Pages per visit4.6
- Average visit3 min 32 sec
- DevicesDesktop 72% · Mobile 28%
Websites whose visitors overlap most with Diabolocom. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| sparkresponse.com | 99% | – | – | View details |
Latest news on Diabolocom
Complete news archive for Diabolocom
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Similar companies to Diabolocom
10 companies that operate in the same segment as Diabolocom (AI in Customer Support), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Delivers a voice-based AI assistant for customer support. | 2017 | Noida, Uttar Pradesh, India | USD 469.41 K | USD 53.44 K | – | |
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service. | 2014 | Mumbai, Maharashtra, India | – | USD 995.33 K | 69 | |
Provides AI and gig workforce solutions for efficient customer support services. | 2018 | Bengaluru, Karnataka, India | – | USD 7.13 M | 89 | |
Technology solutions for business process outsourcing are provided globally. | 1999 | Madrid, Madrid, Spain | – | – | – | |
AI-driven customer service solutions are offered to enterprises. | – | Shenzhen, Guangdong, China | USD 2.77 M | – | – | |
Provides AI and human-powered omnichannel customer service solutions for businesses. | 2016 | Bengaluru, Karnataka, India | – | USD 124.92 K | – | |
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support. | 2013 | Delhi, Delhi, India | – | – | – | |
Delivers AI-powered telecom products, cloud services, and enterprise solutions. | 2007 | Bengaluru, Karnataka, India | – | USD 1.89 M | 32 | |
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors. | 2010 | San Jose, California, United States | – | USD 119.93 K | 2 | |
Offers call center software, help desk, and lead management for various industries. | 1995 | Delhi, Delhi, India | – | USD 1.34 M | 89 |
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Frequently Asked Questions about Diabolocom
Diabolocom was founded in 2005.
Diabolocom is headquartered in Levallois-perret, France. It is registered at Levallois-perret, Hauts-de-seine, France.
Diabolocom provides AI-powered cloud contact center software that enhances customer interactions through tools like virtual agents and voice analytics. It enables businesses to manage calls, emails, SMS, and social media from a unified interface, improving efficiency and KPIs. The company serves industries such as banking, automotive, and e-commerce, with operations in multiple global offices including the US and UK. Clients benefit from integrations with CRMs like Salesforce for streamlined workflows and better customer service.
Diabolocom's top competitors include Observe.AI, Invoca and CallMiner.
Diabolocom offers Virtual Agent, Agent Assist, Voice Analytics, and Interactive Voice Response.
Diabolocom has made 1 acquisition, including Phedone.