About Phedone
Phedone is a Technology company based in Lille (France) founded in 2019, and was acquired by Diabolocom in October 2023. It operates as an AI-based platform for customer and product feedback analysis is provided. Phedone offers products and services including Customer Feedback Analysis Platform and API Integration Services. Its focus areas include Enterprise Applications, Customer Success Management and Feedback Platforms. Its competitors include SurveyMonkey, Yogi, UNGUESS, Polly and Wonderflow and 3 more; 7 of its 8 listed competitors have raised funding.
Company details
Phedone was founded in 2019 and is located in Lille, France. An AI-driven platform for analyzing customer and product feedback is offered, with operations centered in the software sector. Services encompass automatic categorization using tags, real-time processing, keyword suggestions, third-party integrations, sentiment evaluation, clustering of data, encryption measures, and regular security audits. Feedback from various sources is handled through these functionalities.
- Headquarters Lille, France
- Stage Acquired
- SectorsTechnology
- Website phedone.com
- Social LinkedIn X
- Acquired by Diabolocom (Oct 2023)
- Investors
- Acquired byDiabolocom
(Oct 2023)
Products & Services of Phedone
Phedone offers a comprehensive portfolio of products and services, including Customer Feedback Analysis Platform and API Integration Services.
Tool that processes and tags customer comments for business insights.
Facilitates seamless connection of Phedone analyses to existing systems.
Investors in Phedone
Phedone has secured backing from 1 investor. Prominent investors backing the company include Diabolocom.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
AI-driven software for omnichannel contact centers and business integrations. | 2005 | diabolocom.com | Levallois Perret, France |
Investor details for Phedone
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Timeline of Phedone
2 dated milestones of Phedone across 4 years, from founding to its latest funding, stage changes and deals.
- Founded Phedone is founded.
- Exit Acquired by Diabolocom.
Competitors of Phedone
Phedone has 8 listed competitors in our database, 7 of them funded. They include SurveyMonkey, Yogi, UNGUESS, Polly and Wonderflow, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| surveymonkey.com | 1999 | Palo Alto, United States | $694M | 1,886 | A cloud-based platform is utilized for creating customizable surveys. | |
| meetyogi.com | 2018 | New York, United States | $12.4M | – | AI based customer feedback analytics platform in the cloud | |
| unguess.io | 2015 | Milan, Italy | $15.16M | – | Crowd testing, quality optimization, experience, and security solutions are provided. | |
| polly.ai | 2015 | San Francisco, United States | $8.2M | – | Polly is recognized for providing employee engagement tools for hybrid teams. | |
| wonderflow.ai | 2014 | Amsterdam, Netherlands | $24.69M | – | AI-based customer feedback analytics platform in the cloud | |
| punchlist.com | 2019 | San Francisco, United States | $6.02M | 1 | User feedback management platform | |
| stellaconnect.com | 2010 | New York, United States | $48.2M | – | Customer feedback and quality management are enabled for experience teams. | |
| feedbacknow.com | 2011 | Cambridge, United States | – | 1,286 | Customer feedback is collected and analyzed for actionable insights. |
Detailed competitors of Phedone
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Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as Phedone (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Related news about Phedone
Complete news archive for Phedone
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Frequently Asked Questions about Phedone
Phedone was founded in 2019.
Phedone is headquartered in Lille, France. It is registered at Lille, Hauts-de-france, France.
Phedone was founded in 2019 and is located in Lille, France. An AI-driven platform for analyzing customer and product feedback is offered, with operations centered in the software sector. Services encompass automatic categorization using tags, real-time processing, keyword suggestions, third-party integrations, sentiment evaluation, clustering of data, encryption measures, and regular security audits. Feedback from various sources is handled through these functionalities.
Phedone's top competitors include SurveyMonkey, Yogi and Wonderflow.
Phedone offers Customer Feedback Analysis Platform and API Integration Services.
Phedone has 1 investor. Key investors include Diabolocom.
Yes. Phedone was acquired by Diabolocom in October 2023.

