Phedone

Lille, France Founded: 2019 • Age: 7 yrs Acquired By Diabolocom
AI-based platform for customer and product feedback analysis is provided.

About Phedone

Phedone is a Technology company based in Lille (France) founded in 2019, and was acquired by Diabolocom in October 2023. It operates as an AI-based platform for customer and product feedback analysis is provided. Phedone offers products and services including Customer Feedback Analysis Platform and API Integration Services. Its focus areas include Enterprise Applications, Customer Success Management and Feedback Platforms. Its competitors include SurveyMonkey, Yogi, UNGUESS, Polly and Wonderflow and 3 more; 7 of its 8 listed competitors have raised funding.

Company details

Phedone was founded in 2019 and is located in Lille, France. An AI-driven platform for analyzing customer and product feedback is offered, with operations centered in the software sector. Services encompass automatic categorization using tags, real-time processing, keyword suggestions, third-party integrations, sentiment evaluation, clustering of data, encryption measures, and regular security audits. Feedback from various sources is handled through these functionalities.

Key Metrics

Products & Services of Phedone

Phedone offers a comprehensive portfolio of products and services, including Customer Feedback Analysis Platform and API Integration Services.

Customer Feedback Analysis Platform
AI Software

Tool that processes and tags customer comments for business insights.

API Integration Services
Integration Tool

Facilitates seamless connection of Phedone analyses to existing systems.

Investors in Phedone

Phedone has secured backing from 1 investor. Prominent investors backing the company include Diabolocom.

All
InvestorDescriptionFounded YearDomainLocation
AI-driven software for omnichannel contact centers and business integrations.
2005diabolocom.comLevallois Perret, France
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Timeline of Phedone

2 dated milestones of Phedone across 4 years, from founding to its latest funding, stage changes and deals.

  1. Founded Phedone is founded.
  2. Exit Acquired by Diabolocom.

Competitors of Phedone

Phedone has 8 listed competitors in our database, 7 of them funded. They include SurveyMonkey, Yogi, UNGUESS, Polly and Wonderflow, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
surveymonkey.com1999Palo Alto, United States$694M1,886
A cloud-based platform is utilized for creating customizable surveys.
meetyogi.com2018New York, United States$12.4M–
AI based customer feedback analytics platform in the cloud
unguess.io2015Milan, Italy$15.16M–
Crowd testing, quality optimization, experience, and security solutions are provided.
polly.ai2015San Francisco, United States$8.2M–
Polly is recognized for providing employee engagement tools for hybrid teams.
wonderflow.ai2014Amsterdam, Netherlands$24.69M–
AI-based customer feedback analytics platform in the cloud
punchlist.com2019San Francisco, United States$6.02M1
User feedback management platform
stellaconnect.com2010New York, United States$48.2M–
Customer feedback and quality management are enabled for experience teams.
feedbacknow.com2011Cambridge, United States–1,286
Customer feedback is collected and analyzed for actionable insights.
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Detailed competitors of Phedone

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Top companies in Collaboration & Community Tools

10 companies that operate in the same segment as Phedone (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M–969
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Related news about Phedone

Diabolocom announces the acquisition of Phedone
Directorsclub β€’ 3 years ago
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Complete news archive for Phedone

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Frequently Asked Questions about Phedone

Phedone was founded in 2019.

Phedone is headquartered in Lille, France. It is registered at Lille, Hauts-de-france, France.

Phedone was founded in 2019 and is located in Lille, France. An AI-driven platform for analyzing customer and product feedback is offered, with operations centered in the software sector. Services encompass automatic categorization using tags, real-time processing, keyword suggestions, third-party integrations, sentiment evaluation, clustering of data, encryption measures, and regular security audits. Feedback from various sources is handled through these functionalities.

Phedone's top competitors include SurveyMonkey, Yogi and Wonderflow.

Phedone offers Customer Feedback Analysis Platform and API Integration Services.

Phedone has 1 investor. Key investors include Diabolocom.

Yes. Phedone was acquired by Diabolocom in October 2023.

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