About HelpDesk Connect
HelpDesk Connect is a Technology company based in Needham (United States) founded in 2003. It provides web-based platform for customer inquiry management and ticket tracking. It operates on a SaaS model. HelpDesk Connect offers products and services including HelpDesk Connect. Its focus areas include Software Services, Customer Support and Help Desk. Its legal entity is Rush Project Inc. Similar companies include Twilio, Genesys and Freshworks; 3 of its 3 listed similar companies have raised funding.
Company details
HelpDesk Connect is a web-based help desk software that enables businesses to manage support tickets from sources like email and web forms without downloads. It features easy setup in 15 minutes, subscription-based pricing starting at 19.95 per operator, and tools for ticket escalation and knowledge sharing. Based in Needham, USA, it ensures efficient customer service through a centralized interface for tracking and resolving inquiries.
- Headquarters Needham, United States
- SectorsTechnology
- Website helpdeskconnect.com
- Legal Name Rush Project Inc
Products & Services of HelpDesk Connect
HelpDesk Connect offers a comprehensive portfolio of products and services, including HelpDesk Connect.
Web-based platform for managing and resolving customer support tickets.
Similar companies to HelpDesk Connect
HelpDesk Connect has 3 listed similar companies in our database, 3 of them funded. They include Twilio, Genesys and Freshworks.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. |
Detailed similar companies of HelpDesk Connect
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Web traffic of HelpDesk Connect
Websites that share an audience with HelpDesk Connect (helpdeskconnect.com).
Websites whose visitors overlap most with HelpDesk Connect. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| cynergysoftware.com | 100% | View details | |||
| kayako.com | 94% | 227.9K | #213,206 | View details | |
| parature.com | 93% | View details | |||
| rightnow.com | 75% | 15K | #1,675,883 | View details |
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as HelpDesk Connect (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about HelpDesk Connect
HelpDesk Connect was founded in 2003.
HelpDesk Connect is headquartered in Needham, United States. It is registered at Needham, Massachusetts, United States.
HelpDesk Connect is a web-based help desk software that enables businesses to manage support tickets from sources like email and web forms without downloads. It features easy setup in 15 minutes, subscription-based pricing starting at 19.95 per operator, and tools for ticket escalation and knowledge sharing. Based in Needham, USA, it ensures efficient customer service through a centralized interface for tracking and resolving inquiries.
HelpDesk Connect's top competitors include Twilio, Genesys and Freshworks.
HelpDesk Connect offers HelpDesk Connect.
HelpDesk Connect operates through Rush Project Inc.