About SnapEngage
SnapEngage is a company based in Boulder (United States) founded in 2008 was acquired by Team Support in May 2021. The company has 33 employees. SnapEngage offers products and services including Live Chat, Chatbots, and Integrations. SnapEngage operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
- Headquarter Boulder, United States
- Employees 33
- SectorsTechnology
- Email••••••••
- Website snapengage.com
- Social LinkedIn X Facebook Instagram
- Acquired by Team Support (May 2021)
- Legal Name Timzon, Llc
- Investors
- Employee Count33
- Acquired byTeam Support
(May 2021)
Products & Services of SnapEngage
SnapEngage offers a comprehensive portfolio of products and services, including Live Chat, Chatbots, and Integrations.
Real-time platform for interacting with customers in sales and support
AI tools for automated responses to customer queries
Features for syncing with CRM and other systems
Investors in SnapEngage
SnapEngage has secured backing from 1 investor. Prominent investors backing the company include Team Support.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
B2B customer support software is delivered via web-based platform. | 2008 | teamsupport.com | Dallas, United States |
Investor details for SnapEngage
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People of SnapEngage
2 people are tracked at SnapEngage (2 in team); the tracked headcount is 33.
| Name | Role | Group |
|---|---|---|
Ryan Graham | Developer | Team |
Evangelos Dante Kotsinas | Senior Client Success Manager | Team |
Complete people profiles for SnapEngage
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Timeline of SnapEngage
2 dated milestones of SnapEngage across 13 years, from founding to its latest funding, stage changes and deals.
- Founded SnapEngage is founded.
- Exit Acquired by Team Support.
Competitors of SnapEngage
SnapEngage operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of SnapEngage
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Web traffic of SnapEngage
The website of SnapEngage (snapengage.com) receives about 25.2K visits a month.
- Monthly visits25.2K
▼ 9.3% vs previous month
Websites whose visitors overlap most with SnapEngage. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| boldchat.com | 100% | – | – | View details | |
| providesupport.com | 78% | – | #158,971 | View details | |
| whoson.com | 77% | – | #393,225 | View details | |
livehelp.stardevelop.com | livehelp.stardevelop.com | 75% | – | – | – |
| mylivechat.com | 75% | 680.7K | #445,950 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 25 similar websites and full traffic analytics for SnapEngage
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- 25 similar websites
- Audience overlap
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- Traffic by brand
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Latest news on Snapengage
Complete news archive for SnapEngage
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- Brand-specific news history
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Similar companies to SnapEngage
10 companies that operate in the same segment as SnapEngage (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about SnapEngage
SnapEngage was founded in 2008.
SnapEngage is headquartered in Boulder, United States. It is registered at Boulder, Colorado, United States.
SnapEngage has 33 employees.
SnapEngage is a live chat software which can be integrated with CRM or Help Desk. Sales and Support teams can proactively chat with website as well as mobile visitors while they browse and offer assistance in realtime with co-browsing, texting and file sharing. Chat transcripts are added to support cases and leads. Some of its customers include Airbnb, True Blue, Rently. It supports integration with Hubspot, Zendesk, Salesforce, Facebook and others.
SnapEngage's top competitors include Twilio, Genesys and Freshworks.
SnapEngage offers Live Chat, Chatbots, and Integrations.
SnapEngage has 1 investor. Key investors include Team Support.
SnapEngage operates through Timzon, Llc.
Yes. SnapEngage was acquired by Team Support in May 2021.