About Uptivity
Uptivity is a Technology company based in Columbus (United States) founded in 2005, and was acquired by inContact in May 2014. Contact center workforce optimization and management solutions are provided. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Conversational Analytics. Its competitors include Observe.AI, CallMiner and VoiceBase; 3 of its 3 listed competitors have raised funding.
Company details
Uptivity, Inc. was founded in 2005 in Columbus, United States, and focuses on the contact center sector. Solutions for workforce optimization and management are offered, encompassing call recording, coaching, training, compliance, desktop analytics, performance management, and quality management. A phonetics-based speech analytics solution is also included. The company, formerly CallCopy, Inc., had its name changed to Uptivity, Inc. in September 2013 and operates as a subsidiary of inContact, Inc.
- Headquarters Columbus, United States
- Stage Acquired
- SectorsTechnology
- Website uptivity.com
- Social LinkedIn X Facebook
- Acquired by inContact (May 2014)
Investors in Uptivity
Uptivity has secured backing from 1 investor. Prominent investors backing the company include inContact.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based contact center software is delivered for global operations. | 1997 | incontact.com | Midvale, United States |
Investor details for Uptivity
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Timeline of Uptivity
2 dated milestones of Uptivity across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Uptivity is founded.
- Exit Acquired by inContact.
Competitors of Uptivity
Uptivity has 3 listed competitors in our database, 3 of them funded. They include Observe.AI, CallMiner and VoiceBase.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| callminer.com | 2002 | Waltham, United States | $145.1M | 293 | Cloud and AI-based conversational analytics are delivered by CallMiner. | |
| voicebase.com | 2010 | San Francisco, United States | $10.7M | Speech analytics and transcription services for call centers are provided. |
Detailed competitors of Uptivity
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Uptivity (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Uptivity
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Frequently Asked Questions about Uptivity
Uptivity was founded in 2005.
Uptivity is headquartered in Columbus, United States. It is registered at Columbus, Ohio, United States.
Uptivity, Inc. was founded in 2005 in Columbus, United States, and focuses on the contact center sector. Solutions for workforce optimization and management are offered, encompassing call recording, coaching, training, compliance, desktop analytics, performance management, and quality management. A phonetics-based speech analytics solution is also included. The company, formerly CallCopy, Inc., had its name changed to Uptivity, Inc. in September 2013 and operates as a subsidiary of inContact, Inc.
Uptivity's top competitors include Observe.AI, CallMiner and VoiceBase.
Uptivity has 1 investor. Key investors include inContact.
Yes. Uptivity was acquired by inContact in May 2014.