About Zopim
Zopim is a Technology company based in San Francisco (United States) founded in 2008, and was acquired by Zendesk in April 2014. Live chat support software. It operates in the Technology and Retail sectors. Zopim has raised $241 thousand across 2 funding rounds from investors including Zendesk, National University of Singapore and SPRING Singapore. Its website zopim.com draws about 85 thousand monthly visits. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Live Chat. Its legal entity is ZENDESK INC. Its competitors include Dialpad, Genesys and Zendesk; 3 of its 3 listed competitors have raised funding.
Company details
Zopim offers customer engagement proactive live chat integration tool that helps online businesses.Its product Zopim Live Chat, is used by enterprises to bridge the digital divide between businesses consumers. Also provides GetKudos.me, a customer testimonial widget that helps businesses solicit and consolidate great customer reviews from sources like Facebook, Twitter and present them on corporate websites in an engaging manner. With built in analytics it helps in tracking chat stats, sources, timings, activities with customers.
Funding Insights of Zopim
Zopim has successfully raised a total of $241K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $241 thousand completed in August 2012. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $241,000
- Total Rounds 2
- Last Round Seed — $241,000
- First Round $170,000
(Jun 2009)
- Investors Count 2
All 2 funding rounds of Zopim with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug 2012 | $241,000 | Seed | – | – | |
| Jun 2009 | $170,000 | Grant | – | – | – |
3 investors in total: 3 institutional.
Investors in Zopim
Zopim has secured backing from 3 investors, including institutional investors. Prominent investors backing the company include Zendesk, National University of Singapore and SPRING Singapore.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Various courses and degrees across diversified streams are offered. | 1905 | nus.edu.sg | Singapore, Singapore | |
| spring.gov.sg | ||||
Cloud-based customer service platform is offered for business engagement. | 2007 | zendesk.com | San Francisco, United States |
Investor details for Zopim
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Timeline of Zopim
4 dated milestones of Zopim across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Zopim is founded.
- Funding First funding round of $170K.
- Funding Latest funding round, Seed, of $241K.
- Exit Acquired by Zendesk.
Competitors of Zopim
Zopim has 3 listed competitors in our database, 3 of them funded. They include Dialpad, Genesys and Zendesk.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Zopim
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
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Web traffic of Zopim
The website of Zopim (zopim.com) receives about 84.7K visits a month and ranks #428,799 among all websites worldwide, #10,109 in Programming and Developer Software.
- Monthly visits84.7K
▲ 4.2% vs previous month
- Unique visitors48.4K
per month
- Global rank#428,799
among all websites
- Category rank#10,109
Computers Electronics and Technology · Programming and Developer Software
- Bounce rate54%
- Pages per visit2.3
- Average visit1 min 28 sec
- DevicesDesktop 16% · Mobile 84%
Websites whose visitors overlap most with Zopim. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| providesupport.com | 100% | #158,971 | View details | ||
| snapengage.com | 100% | 25.2K | #1,241,467 | View details | |
| boldchat.com | 99% | View details | |||
| codechef.com | 82% | 1.9M | #24,317 | View details | |
joomlaxtreme.com | joomlaxtreme.com | 82% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 30 similar websites and full traffic analytics for Zopim
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 30 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Chatbots
3 companies that operate in the same segment as Zopim (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | 325 |
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Related news about Zopim
Complete news archive for Zopim
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Frequently Asked Questions about Zopim
Zopim was founded in 2008 and raised its 1st funding round 1 year after it was founded.
Zopim is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Zopim is a funded company, having raised a total of $241K across 2 funding rounds to date. The company's 1st funding round was a Grant of $170K, raised on Jun 2009.
Zopim offers customer engagement proactive live chat integration tool that helps online businesses.Its product Zopim Live Chat, is used by enterprises to bridge the digital divide between businesses consumers. Also provides GetKudos.me, a customer testimonial widget that helps businesses solicit and consolidate great customer reviews from sources like Facebook, Twitter and present them on corporate websites in an engaging manner. With built in analytics it helps in tracking chat stats, sources, timings, activities with customers.
Zopim has 3 investors. Key investors include Zendesk, National University of Singapore, and SPRING Singapore.
Zopim operates through Zendesk Inc..
Yes. Zopim was acquired by Zendesk in April 2014.