Zopim

San Francisco, United States Founded: 2008 • Age: 18 yrs Acquired By Zendesk
Live chat support software
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About Zopim

Zopim is a company based in San Francisco (United States) founded in 2008 was acquired by Zendesk in April 2014.. Zopim has raised $241 thousand across 2 funding rounds from investors including Zendesk, National University of Singapore and SPRING Singapore. Zopim operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.

  • Headquarter San Francisco, United States
  • Sectors
    Technology
    Retail
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Zendesk Inc.
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Technology → Enterprise Software & Productivity Solutions
Retail → E-Commerce Technology & Services
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $241 K (USD)

    in 2 rounds

  • Latest Funding Round
    $241 K (USD), Seed

    Aug 09, 2012

  • Investors
    Zendesk

    & 2 more

  • Employee Count
    Employee Count
  • Acquired by
    Zendesk

    (Apr 10, 2014)

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Funding Insights of Zopim

Zopim has successfully raised a total of $241K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $241 thousand completed in August 2012. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Seed — $241,000
  • First Round

    (01 Jun 2009)

  • Investors Count 2
Date Amount Transaction Name Valuation Lead Investors Investors
Aug, 2012 Amount Seed - Zopim Valuation

investors

Jun, 2009 Amount Grant - Zopim Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Zopim

Zopim has secured backing from 3 investors, including institutional investors. Prominent investors backing the company include Zendesk, National University of Singapore and SPRING Singapore. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Institutional
Investor Description Founded Year Domain Location
Various courses and degrees across diversified streams are offered.
Founded Year Domain Location
-
Founded Year Domain Location
Cloud-based customer service platform is offered for business engagement.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Zopim

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Zopim

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Zopim Comparisons

Employees
+
Add Comparison
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Competitors of Zopim

Zopim operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based omnichannel customer experience and contact center solutions are delivered.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Cloud-based unified communication software is delivered for businesses.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Zopim

Frequently Asked Questions about Zopim

When was Zopim founded?

Zopim was founded in 2008 and raised its 1st funding round 1 year after it was founded.

Where is Zopim located?

Zopim is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Is Zopim a funded company?

Zopim is a funded company, having raised a total of $241K across 2 funding rounds to date. The company's 1st funding round was a Grant of $170K, raised on Jun 01, 2009.

What does Zopim do?

Zopim offers customer engagement proactive live chat integration tool that helps online businesses.Its product Zopim Live Chat, is used by enterprises to bridge the digital divide between businesses consumers. Also provides GetKudos.me, a customer testimonial widget that helps businesses solicit and consolidate great customer reviews from sources like Facebook, Twitter and present them on corporate websites in an engaging manner. With built in analytics it helps in tracking chat stats, sources, timings, activities with customers.

Who are the top competitors of Zopim?

Zopim's top competitors include Twilio, Genesys and Freshworks.

Who are Zopim's investors?

Zopim has 3 investors. Key investors include Zendesk, National University of Singapore, and SPRING Singapore.

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