About Zopim
Zopim is a company based in San Francisco (United States) founded in 2008 was acquired by Zendesk in April 2014.. Zopim has raised $241 thousand across 2 funding rounds from investors including Zendesk, National University of Singapore and SPRING Singapore. Zopim operates in a competitive market with competitors including Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
- Headquarter San Francisco, United States
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Sectors
TechnologyRetail
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Email
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Phone
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Website
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Social
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- Legal Name Zendesk Inc.
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Funding Insights of Zopim
Zopim has successfully raised a total of $241K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $241 thousand completed in August 2012. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Seed — $241,000
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First Round
First Round
(01 Jun 2009)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Aug, 2012 | Amount | Seed - Zopim | Valuation |
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| Jun, 2009 | Amount | Grant - Zopim | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Zopim
Zopim has secured backing from 3 investors, including institutional investors. Prominent investors backing the company include Zendesk, National University of Singapore and SPRING Singapore. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Various courses and degrees across diversified streams are offered.
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Cloud-based customer service platform is offered for business engagement.
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Zopim
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Zopim
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Zopim Comparisons
Competitors of Zopim
Zopim operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Cloud-based unified communication solutions including voice and video are provided.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel customer experience and contact center solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Cloud-based business process management suite solutions are delivered.
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| domain | founded_year | HQ Location |
Cloud-based omnichannel communication and customer engagement platform is utilized.
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| domain | founded_year | HQ Location |
Cloud-based unified communication software is delivered for businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Zopim
Frequently Asked Questions about Zopim
When was Zopim founded?
Zopim was founded in 2008 and raised its 1st funding round 1 year after it was founded.
Where is Zopim located?
Zopim is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is Zopim a funded company?
Zopim is a funded company, having raised a total of $241K across 2 funding rounds to date. The company's 1st funding round was a Grant of $170K, raised on Jun 01, 2009.
What does Zopim do?
Zopim offers customer engagement proactive live chat integration tool that helps online businesses.Its product Zopim Live Chat, is used by enterprises to bridge the digital divide between businesses consumers. Also provides GetKudos.me, a customer testimonial widget that helps businesses solicit and consolidate great customer reviews from sources like Facebook, Twitter and present them on corporate websites in an engaging manner. With built in analytics it helps in tracking chat stats, sources, timings, activities with customers.
Who are the top competitors of Zopim?
Zopim's top competitors include Twilio, Genesys and Freshworks.
Who are Zopim's investors?
Zopim has 3 investors. Key investors include Zendesk, National University of Singapore, and SPRING Singapore.
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