About Ackly
Ackly is a Technology company based in Newark (United States) founded in 2020. Ackly tracks and summarizes support questions in Slack for team management. It operates on a SaaS and B2B model. Ackly offers products and services including Ackly Software, Daily Summary Feature, and Leaderboard Feature. Its focus areas include Information Technology, Enterprise Software, Collaboration Tools and Support Management. Its competitors include Rayday, Qast, Kipwise, Question Base and OneBar and 2 more; 5 of its 7 listed competitors have raised funding.
Company details
Ackly is a software that integrates with Slack to monitor and organize support channels by tracking questions, providing daily summaries, recognizing contributors, and offering gamification features like leaderboards. It helps businesses manage remote teams efficiently through customizable reports and reactions. Aimed at support-oriented organizations, it includes free and paid plans based on team size, enhancing productivity without overwhelming interfaces.
Products & Services of Ackly
Ackly offers a comprehensive portfolio of products and services, including Ackly Software, Daily Summary Feature, and Leaderboard Feature.
Platform for tracking and summarizing support questions in Slack.
Generates automated daily reports of team support activities.
Displays rankings for team members based on question responses.
Competitors of Ackly
Ackly has 7 listed competitors in our database, 5 of them funded. They include Rayday, Qast, Kipwise, Question Base and OneBar, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| rayday.co | 2021 | London, United Kingdom | $1.1M | 4 | Knowledge management is enabled via a cloud-based Slack-integrated platform. | |
| qast.jp | 2018 | Chiyoda, Japan | $4.7M | – | Cloud-based Q&A platform for internal knowledge management is utilized. | |
| kipwise.com | 2018 | New York, United States | $429,222 | – | Knowledge management platform provider | |
| questionbase.com | 2021 | Aarhus, Denmark | $20,000 | 1 | AI agent is developed to answer employee questions in Slack. | |
| onebar.io | 2017 | Sunnyvale, United States | – | – | AI-based FAQ knowledge base for Slack teams | |
| syllotips.com | 2022 | Roma, Italy | $4.95M | – | AI platform for internal knowledge sharing and automation is provided. | |
| papermind.co | 2020 | Melbourne, Australia | – | – | Platform for creating, sharing, signing, and storing documents electronically. |
Detailed competitors of Ackly
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Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Ackly (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Ackly
Ackly was founded in 2020.
Ackly is headquartered in Newark, United States. It is registered at Newark, New Jersey, United States.
Ackly is a software that integrates with Slack to monitor and organize support channels by tracking questions, providing daily summaries, recognizing contributors, and offering gamification features like leaderboards. It helps businesses manage remote teams efficiently through customizable reports and reactions. Aimed at support-oriented organizations, it includes free and paid plans based on team size, enhancing productivity without overwhelming interfaces.
Ackly offers Ackly Software, Daily Summary Feature, and Leaderboard Feature.