About Probe Group
Probe Group is a company based in Caulfield (Australia) founded in 1979 was acquired by KKR in September 2021. It operates as a Managed Services. Probe Group has completed 1 acquisition, including MicroSourcing. Probe Group offers products and services including Customer Experience (CX) Services and Business Process Outsourcing (BPO).
- Headquarter Caulfield, Australia
- SectorsTechnology
- Phone•••• ••••
- Website probegroup.com.au
- Social LinkedIn Facebook YouTube
- Acquired by KKR (Sep 2021)
- Legal Name Probe Operations Pty Ltd
- Investors
- Investments & Acquisitions
- Acquired byKKR
(Sep 2021)
Products & Services of Probe Group
Probe Group offers a comprehensive portfolio of products and services, including Customer Experience (CX) Services and Business Process Outsourcing (BPO).
Customer experiences are crafted to exceed client expectations.
BPO services are provided for operational efficiency gains.
Apps and channels of Probe Group
its YouTube channel Probe Group has 2 subscribers and 4 videos.
Videos from Probe Group
The most watched videos on Probe Group's YouTube channel, Probe Group (2 subscribers). Click a video to play it here.
More on Probe Group.
Investors in Probe Group
Probe Group has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include KKR.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Multiple sectors are invested in by this private equity firm. | 1976 | kkr.com | New York, United States |
Investor details for Probe Group
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- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Probe Group
Probe Group has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include MicroSourcing.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Recruitment outsourcing services are provided globally by MicroSourcing. | microsourcing.com | Sydney, Australia | 2006 | Jan 2020 | $68.68M |
Complete acquisition details for Probe Group
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Probe Group
3 dated milestones of Probe Group across 42 years, from founding to its latest funding, stage changes and deals.
- Founded Probe Group is founded.
- Acquisition Acquires MicroSourcing.
- Exit Acquired by KKR.
Web traffic of Probe Group
The website of Probe Group (probegroup.com.au) receives about 33.2K visits a month.
- Monthly visits33.2K
▲ 47.9% vs previous month
Similar companies to Probe Group
10 companies that operate in the same segment as Probe Group (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Probe Group
Probe Group was founded in 1979.
Probe Group is headquartered in Caulfield, Australia. It is registered at Caulfield, Victoria, Australia.
Probe Group is involved in delivering customer experience (CX) and business process outsourcing (BPO) services. Operations are focused on combining digital innovation with a human-centric approach. Solutions are designed to create meaningful experiences for clients across various sectors. Technology is utilized to enhance personal connections, ensuring empathy and understanding in customer interactions. The company operates under multiple brands, including Probe CX, Convai, Innovior, MicroSourcing, and Beepo, to address diverse client needs.
Probe Group offers Customer Experience (CX) Services and Business Process Outsourcing (BPO).
Probe Group has made 1 acquisition, including MicroSourcing.
Probe Group has 1 investor. Key investors include KKR.
Probe Group operates through Probe Operations Pty Ltd.
Yes. Probe Group was acquired by KKR in September 2021.