About Cresta
Cresta is a company based in San Francisco (United States) founded in 2017 by Tim Shi and Zayd Enam. Cresta has raised $276.5 million across 8 funding rounds from investors including Workday, Genesys and Five9. Cresta offers products and services including AI Agent, Agent Assist, Knowledge Assist, and Conversation Intelligence. Cresta operates in a competitive market with competitors including Seismic, Highspot, Showpad, Medallia and Outreach, among others.
- Headquarter San Francisco, United States
- Founders Tim Shi, Zayd Enam
- Stage Unicorn
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Annual Revenue
Not available
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Net Profit
Not available
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EBITDA
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Total Equity Funding
$276.5 M (USD)
in 8 rounds
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Latest Funding Round
$125 M (USD), Series D
Nov 19, 2024
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Investors
Workday
& 22 more
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Employee Count
Not available
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Products & Services of Cresta
Cresta offers a comprehensive portfolio of products and services, including AI Agent, Agent Assist, Knowledge Assist, and Conversation Intelligence.
Automates customer interactions with empathetic AI for cost reduction.
Provides behavioral coaching to enhance agent precision and outcomes.
Delivers proactive answers to agents during customer conversations.
Analyzes interactions to improve contact center performance metrics.
People of Cresta
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Funding Insights of Cresta
Cresta has successfully raised a total of $276.5M across 8 strategic funding rounds. The most recent funding activity was a Series D round of $125 million completed in November 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Cresta
Cresta has secured backing from 23 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Workday, Genesys and Five9.
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Investments are directed toward early growth stage companies.
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Venture capital investing in technology sectors such as AI and automotive.
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Investment in early-stage companies across AI, biotech, and cleantech sectors with access to global resources.
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Investor details for Cresta
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Investments & Acquisitions by Cresta
Investment portfolio details for Cresta
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Financial Statements - Cresta
Detailed financials for Cresta
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- Profit trends
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Cresta Comparisons
Peer comparison for Cresta
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Competitors of Cresta
Cresta operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Seismic, Highspot, Showpad, Medallia and Outreach, among others.
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Cloud and AI-based sales enablement platforms are provided for teams.
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Sales engagement platform for content scoring and analytics is provided.
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Provider of Mobile Sales Enablement platform
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Medallia is focused on customer and employee experience management.
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Sales execution platform provided to streamline strategies and engage customers.
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Mobile based content enablement system for sales teams
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Detailed competitors of Cresta
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Latest news on Cresta
Complete news archive for Cresta
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Frequently Asked Questions about Cresta
Cresta was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Cresta is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Zayd Enam is the current CEO of Cresta. They have also founded this company.
Cresta is a funded company, having raised a total of $276.5M across 8 funding rounds to date.
Cresta was founded in 2017 in San Francisco, United States, and operates in the AI sector for customer service. Tools are offered for real-time agent coaching, workflow automation, and performance analysis, including tracking of sales metrics like close rates and case volumes. Repetitive tasks such as order entry and account validation are automated. Clients include Intuit, Cox, Nature, and Harvard Business Review.
Cresta offers AI Agent, Agent Assist, Knowledge Assist, and Conversation Intelligence.
The valuation of Cresta is $1.6B as of Mar 2022.