Cresta

San Francisco, United States Founded: 2017 • Age: 9 yrs Unicorn
Real-time AI guidance is provided for contact center agents.

About Cresta

Cresta is a company based in San Francisco (United States) founded in 2017 by Tim Shi and Zayd Enam. Cresta has raised $276.5 million across 8 funding rounds from investors including Workday, Genesys and Five9. Cresta offers products and services including AI Agent, Agent Assist, Knowledge Assist, and Conversation Intelligence. Cresta operates in a competitive market with competitors including Seismic, Highspot, Showpad, Medallia and Outreach, among others.

  • Headquarter San Francisco, United States
  • Founders Tim Shi, Zayd Enam
  • Stage Unicorn
  • Sectors
    Technology
  • Email
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  • Phone
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  • Website cresta.com
  • Social LinkedIn X Facebook YouTube
Key Metrics
  • Total Equity Funding
    $276.5M (USD)

    in 8 rounds

  • Latest Funding Round
    $125M (USD), Series D

    Nov 2024

  • Investors
    Workday

    & 22 more

Products & Services of Cresta

Cresta offers a comprehensive portfolio of products and services, including AI Agent, Agent Assist, Knowledge Assist, and Conversation Intelligence.

AI Agent
AI Platform

Automates customer interactions with empathetic AI for cost reduction.

Agent Assist
Real-time Guidance

Provides behavioral coaching to enhance agent precision and outcomes.

Knowledge Assist
Information Delivery

Delivers proactive answers to agents during customer conversations.

Conversation Intelligence
Analytics Tool

Analyzes interactions to improve contact center performance metrics.

Apps and channels of Cresta

its YouTube channel Cresta has 501 subscribers and 30 videos.

Cresta
YouTube 501 subscribers 30 videos Science & Technology
Open channel

Videos from Cresta

The most watched videos on Cresta's YouTube channel, Cresta (501 subscribers). Click a video to play it here.

What happens when you stop talking about AI-and start building with it?
59.1K views
Cresta AI Agent
1.2K views
Brinks Home CEO on Launching Cresta AI Agent
1K views
Breaking AI Myths: Can Cresta AI Agent Finally Fix Automated Customer Service
1K views

More on Cresta.

Funding Insights of Cresta

Cresta has successfully raised a total of $276.5M across 8 strategic funding rounds. The most recent funding activity was a Series D round of $125 million completed in November 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $276.5M
  • Total Rounds 8
  • Last Round Series D β€” $125M
  • First Round $500,000

    (Dec 2018)

  • Investors Count 23

All 8 funding rounds of Cresta with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Nov 2024$125MSeries D–Qatar Investment Authority, World Innovation Lab
Mar 2022$80MSeries C$1.6BTiger Global Management
Mar 2021$50MSeries B–Sequoia Capital
Jan 2021–Series B–Porsche Ventures
Jan 2021$57,446Grant––
Feb 2020$15MSeries A–Greylock
Feb 2020$6MSeed––
Dec 2018$500,000Seed––
–
Valuation history
DateValuationStage
Mar 2022$1.6Bβ€’β€’β€’β€’β€’β€’β€’β€’

Last known valuation $1.6B (Mar 2022). 23 investors in total: 20 institutional and 3 angel.

Investors in Cresta

Cresta has secured backing from 23 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Workday, Genesys and Five9.

All
Venture Fund
Institutional
Angel
InvestorDescriptionFounded YearDomainLocation
Investments are directed toward early growth stage companies.
–envisionxcapital.comPalo Alto, United States
Venture capital investing in technology sectors such as AI and automotive.
2000qualcommventures.comSan Diego, United States
Investment in early-stage companies across AI, biotech, and cleantech sectors with access to global resources.
–lgtechventures.com-
Venture capital firm focused on SaaS, mobile tech, AI, and multiple sectors
–wilab.comPalo Alto, United States
Venture capital investments in technology sectors are handled by Andreessen Horowitz.
–a16z.com-
Venture capital firm specializing in early-stage tech investments and founder support.
1965greylock.com-
Sequoia Capital is engaged in venture capital investments.
1972sequoiacap.com-
Venture and private equity investments are managed with global diversification.
–tigerglobal.comNew York, United States
Early-stage venture capital investments are provided by Porsche Ventures.
2016porsche.venturesLuxembourg, Luxembourg
IT and management consultancy services are provided globally.
1989accenture.comDublin, Ireland
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Investor details for Cresta

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

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  • Round participation
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  • Co-investor network

Verified entity values are shown only after access is granted.

People of Cresta

173 people are tracked at Cresta (58 in leadership, 9 in board & advisors, 106 in team).

NameRoleGroup
Tim Shi
Co-Founder & CTOLeadership
Zayd Enam
Co-Founder & CEOLeadership
Ping Wu
CEOLeadership
Yasser Eljarieh
VP, WW Technical Field OperationsLeadership
Chris Perpignani
Director Of Sales Development And Demand GenerationLeadership
Brandon Teegen
Head Of Strategy And SolutionsLeadership
James Russell
Head Of Customer Transformation GroupLeadership
Ted Ranney
Director, Revenue Analytics & OperationsLeadership
Farhan Shakeel
Director Of Customer SuccessLeadership
Sid Kumaran
Vice President Sales - WestLeadership
Russell Banzon
CMOLeadership
Dawn McLaren
Head of PeopleLeadership
Nick Lombardi
Director, Strategic SalesLeadership
Chris H.
Director Of Revenue OperationsLeadership
Lorne Beitler
Director, Strategic SalesLeadership
Sean Eddington
Enterprise Sales DirectorLeadership
Devon Mychal
Vice President, Product MarketingLeadership
Robert Kugler
Head Of Security, IT And ComplianceLeadership
Steve Raikow
Creative DirectorLeadership
Stephen Daniels
Vp, Revenue Operations (gtm)Leadership

153 more people are available in the full profile.

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Complete people profiles for Cresta

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Cresta

4 dated milestones of Cresta across 7 years, from founding to its latest funding, stage changes and deals.

  1. Founded Cresta is founded.
  2. Funding First funding round of $500K.
  3. Milestone Reaches Unicorn status.
  4. Funding Latest funding round, Series D, of $125.0M.

Competitors of Cresta

Cresta operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Seismic, Highspot, Showpad, Medallia and Outreach, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
seismic.com2010San Diego, United States$426.5M989
Cloud and AI-based sales enablement platforms are provided for teams.
highspot.com2012Seattle, United States$653.85M667
Sales engagement platform for content scoring and analytics is provided.
showpad.com2011San Francisco, United States$160.07M158
Provider of Mobile Sales Enablement platform
decibel.com2001London, United Kingdom$50.3M76
Medallia is focused on customer and employee experience management.
outreach.io2014Seattle, United States$489.09M1,023
Sales execution platform provided to streamline strategies and engage customers.
bigtincan.com2008Boston, United States$5M–
Mobile based content enablement system for sales teams
savogroup.com1999Chicago, United States$83.1M121
Platform offering Sales enablement software
mediafly.com2006Chicago, United States$131.29M112
SaaS content management solutions are delivered for sales teams.
clearslide.com2009San Francisco, United States$89M79
Cloud-based platform for sales enablement and communication analytics.
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Detailed competitors of Cresta

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
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Verified entity values are shown only after access is granted.

Web traffic of Cresta

The website of Cresta (cresta.com) receives about 72.5K visits a month.

  • Monthly visits
    72.5K

    ▲ 2.1% vs previous month

Similar websites

Websites whose visitors overlap most with Cresta. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
github.com
100%
542.6M#65View details
forethought.ai
90%
166.5K#279,360View details
aisera.com
89%
72.7K#540,612View details
sendbird.com
88%
231.9K#157,742View details
peopledatalabs.com
86%
55.4K#516,624View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 40 similar websites and full traffic analytics for Cresta

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 40 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Latest news on Cresta

Premium access

Complete news archive for Cresta

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to Cresta

10 companies that operate in the same segment as Cresta (Sales Force Automation), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Provider of AI-powered customer relationship management software
2005Cambridge, Massachusetts, United StatesUSD 100.7 MUSD 3.13 B8,250
Contact databases and sales intelligence are supplied to businesses.
2000Vancouver, Washington, United StatesUSD 32 MUSD 1.25 B3,510
Sales prospecting and engagement tools are offered to enterprises.
2011Atlanta, Georgia, United StatesUSD 246.48 M––
Cloud-based CRM and collaboration solutions are provided for enterprises.
1999San Francisco, California, United StatesUSD 52 MUSD 37.9 B76,450
Cloud and AI-based electronic signatures and contract management are provided.
2003San Francisco, California, United StatesUSD 520 MUSD 3.22 B6,840
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Lead management platform with analytics and engagement tools is provided.
2015San Francisco, California, United StatesUSD 250.42 M––
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 426.5 M––
Business card management software for enterprises
2007Tokyo, Tokyo, JapanUSD 118.47 MUSD 337.55 M2,230
Meetings are scheduled via a cloud-based collaboration platform.
2013Atlanta, Georgia, United StatesUSD 351.51 M––
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Frequently Asked Questions about Cresta

Cresta was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Cresta is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Zayd Enam is the current CEO of Cresta. They have also founded this company.

Cresta is a funded company, having raised a total of $276.5M across 8 funding rounds to date. The company's 1st funding round was a Seed of $500K, raised on Dec 2018.

Cresta was founded in 2017 in San Francisco, United States, and operates in the AI sector for customer service. Tools are offered for real-time agent coaching, workflow automation, and performance analysis, including tracking of sales metrics like close rates and case volumes. Repetitive tasks such as order entry and account validation are automated. Clients include Intuit, Cox, Nature, and Harvard Business Review.

Cresta's top competitors include Seismic, Highspot and Outreach.

Cresta offers AI Agent, Agent Assist, Knowledge Assist, and Conversation Intelligence.

Cresta has 23 investors. Key investors include Workday, Genesys, Five9, Zoom, and Porsche.

The valuation of Cresta is $1.6B as of Mar 2022.

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