Swell

Salt Lake City, United States Founded: 2016 • Age: 10 yrs
Customer feedback is collected and analyzed via surveys and dashboards.

About Swell

Swell is a company based in Salt Lake City (United States) founded in 2016 by Drew Sparks and Zeke Kuch. It operates as a SaaS (Software-as-a-Service). Swell has raised $19.4 million across 3 funding rounds from investors including Skylab Ventures, Teamworthy Ventures and Cultivation Capital. Swell offers products and services including Online Reputation Management, Patient Experience Insights, and Employee Experience Insights. Swell operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.

  • Headquarter Salt Lake City, United States
  • Founders Drew Sparks, Zeke Kuch
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Socialswell, Inc.
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $19.4 M (USD)

    in 3 rounds

  • Latest Funding Round
    $8.9 M (USD), Series A

    Aug 24, 2022

  • Investors
  • Employee Count
    Employee Count
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Products & Services of Swell

Swell offers a comprehensive portfolio of products and services, including Online Reputation Management, Patient Experience Insights, and Employee Experience Insights. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Automated review invites enhance online reputation for healthcare.

Detailed patient feedback is gathered at every journey stage.

Anonymous employee feedback is collected to improve satisfaction levels.

People of Swell
Headcount 50-200
Employee Profiles 2
Employee Profiles
People
Drew Sparks
Co-Founder and Board Member
People
Bryan Sparks
Strategic Advisor

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Teams

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Funding Insights of Swell

Swell has successfully raised a total of $19.4M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $8.9 million completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Series A — $8.9M
  • First Round

    (14 Jan 2020)

  • Investors Count 6
Date Amount Transaction Name Valuation Lead Investors Investors
Aug, 2022 Amount Series A - Swell Valuation

investors

Mar, 2021 Amount Series A - Swell Valuation Skylab Ventures , 2.0 Ventures
Jan, 2020 Amount Seed - Swell Valuation Cultivation Capital
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Swell

Swell has secured backing from 6 investors, including venture fund and angel investors. Prominent investors backing the company include Skylab Ventures, Teamworthy Ventures and Cultivation Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Angel
Investor Description Founded Year Domain Location
-
Founded Year Domain Location
Venture capital is invested in consumer and enterprise software services.
Founded Year Domain Location
Early-stage tech companies are funded by this venture capital firm.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Swell

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Swell

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Swell Comparisons

Employees
+
Add Comparison
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Competitors of Swell

Swell operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI-based omnichannel customer engagement solutions are delivered to businesses.
domain founded_year HQ Location
AI-powered loyalty management software is offered for enterprises.
domain founded_year HQ Location
Tools for customer engagement across multiple channels are provided.
domain founded_year HQ Location
Cloud-based customer engagement platform for messaging and analytics is utilized.
domain founded_year HQ Location
Cross-channel customer engagement software is delivered through a cloud platform.
domain founded_year HQ Location
AI-driven platform for unifying customer data and automating personalized marketing.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Swell

Frequently Asked Questions about Swell

When was Swell founded?

Swell was founded in 2016 and raised its 1st funding round 4 years after it was founded.

Where is Swell located?

Swell is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.

Who is the current CEO of Swell?

Drew Sparks is the current CEO of Swell. They have also founded this company.

Is Swell a funded company?

Swell is a funded company, having raised a total of $19.4M across 3 funding rounds to date. The company's 1st funding round was a Seed of $2.5M, raised on Jan 14, 2020.

What does Swell do?

Feedback programs are developed and monitored by Swell for multi-location healthcare organizations. Focus is placed on improving employee engagement, patient satisfaction, and online reputation. Automated tools are utilized to gather patient and employee feedback across various industries such as dental, vision, and dermatology. Solutions are designed to scale across organizations with hundreds of locations, offering quick setup and integration with existing systems. Insights are provided on a 360-degree level, covering reviews and practice success metrics.

Who are the top competitors of Swell?

Swell's top competitors include Capillary Technologies, MoEngage and Blueshift.

What products or services does Swell offer?

Swell offers Online Reputation Management, Patient Experience Insights, and Employee Experience Insights.

Who are Swell's investors?

Swell has 6 investors. Key investors include Skylab Ventures, Teamworthy Ventures, Cultivation Capital, 2.0 Ventures, and Mark Newman.

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