Swell

Salt Lake City, United States Founded: 2016 • Age: 10 yrs
Customer feedback is collected and analyzed via surveys and dashboards.

About Swell

Swell is a company based in Salt Lake City (United States) founded in 2016 by Drew Sparks and Zeke Kuch. It operates as a SaaS (Software-as-a-Service). Swell has raised $19.4 million across 3 funding rounds from investors including Skylab Ventures, Teamworthy Ventures and Cultivation Capital. Swell offers products and services including Online Reputation Management, Patient Experience Insights, and Employee Experience Insights. Swell operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.

  • Headquarter Salt Lake City, United States
  • Founders Drew Sparks, Zeke Kuch
  • Sectors
    Technology
  • Website category Health · Dentist and Dental Services
  • Email
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  • Phone
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  • Website swellcx.com
  • Social LinkedIn X Facebook Instagram
  • Legal Name Socialswell, Inc.
Key Metrics
  • Total Equity Funding
    $19.4M (USD)

    in 3 rounds

  • Latest Funding Round
    $8.9M (USD), Series A

    Aug 2022

  • Investors

Products & Services of Swell

Swell offers a comprehensive portfolio of products and services, including Online Reputation Management, Patient Experience Insights, and Employee Experience Insights.

Online Reputation Management
Healthcare Feedback

Automated review invites enhance online reputation for healthcare.

Patient Experience Insights
Healthcare Feedback

Detailed patient feedback is gathered at every journey stage.

Employee Experience Insights
Healthcare Feedback

Anonymous employee feedback is collected to improve satisfaction levels.

Funding Insights of Swell

Swell has successfully raised a total of $19.4M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $8.9 million completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $19.4M
  • Total Rounds 3
  • Last Round Series A β€” $8.9M
  • First Round $2.5M

    (Jan 2020)

  • Investors Count 6

All 3 funding rounds of Swell with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Aug 2022$8.9MSeries A––
–
Mar 2021$8MSeries A–Skylab Ventures, 2.0 Ventures
Jan 2020$2.5MSeed–Cultivation Capital
Valuation history

6 investors in total: 4 institutional and 2 angel.

Investors in Swell

Swell has secured backing from 6 investors, including venture fund and angel investors. Prominent investors backing the company include Skylab Ventures, Teamworthy Ventures and Cultivation Capital.

All
Venture Fund
Angel
InvestorDescriptionFounded YearDomainLocation
-
–skylabventures.com-
Venture capital is invested in consumer and enterprise software services.
–teamworthy.comGreenwich, United States
Early-stage tech companies are funded by this venture capital firm.
–cultivationcapital.comSt. Louis, United States
Limited information is provided about 2.0 Ventures' activities.
–2point0ventures.com-

Mark Newman

Indian angel investor with focus on early-stage tech startups.
–unknown_d5c590f64c49458ab-

Paul Brown

-
–unknown_ea6208d58d7249a0a-
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Investor details for Swell

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
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People of Swell

3 people are tracked at Swell (2 in leadership, 1 in team).

NameRoleGroup
Drew Sparks
Co-Founder & CEOLeadership
Zeke Kuch
Co-Founder & PresidentLeadership
Bryan Sparks
Strategic AdvisorTeam
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Complete people profiles for Swell

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Swell

3 dated milestones of Swell across 6 years, from founding to its latest funding, stage changes and deals.

  1. Founded Swell is founded.
  2. Funding First funding round of $2.5M.
  3. Funding Latest funding round, Series A, of $8.9M.

Competitors of Swell

Swell operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
braze.com2011New York, United States$175.45M1,548
AI-based omnichannel customer engagement solutions are delivered to businesses.
capillarytech.com2008Bengaluru, India$239.1M–
AI-powered loyalty management software is offered for enterprises.
gupshup.io2004San Francisco, United States$544.34M935
Tools for customer engagement across multiple channels are provided.
clevertap.com2013San Francisco, United States$181.6M472
Cloud-based customer engagement platform for messaging and analytics is utilized.
moengage.com2014Bengaluru, India$181.27M670
Cross-channel customer engagement software is delivered through a cloud platform.
blueshift.com2014San Francisco, United States$68.2M46
AI-driven platform for unifying customer data and automating personalized marketing.
airship.com2009Portland, United States$145.2M32
Customer engagement platform is utilized for enterprise brand interactions.
moxo.com2012Cupertino, United States$20M96
Enterprise collaboration and workflow management platform is offered.
marketo.com2006San Jose, United States$98.4M931
A cloud-based marketing automation platform is provided for businesses.
channel.io2014Seoul, South Korea$17.11M–
AI and SaaS-based CRM solutions are offered to online retailers.
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Detailed competitors of Swell

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of Swell

The website of Swell (swellcx.com) receives about 27.6K visits a month and ranks #713,298 among all websites worldwide, #624 in Dentist and Dental Services.

  • Monthly visits
    27.6K

    ▲ 3.7% vs previous month

  • Unique visitors
    10.3K

    per month

  • Global rank
    #713,298

    among all websites

  • Category rank
    #624

    Health · Dentist and Dental Services

Similar websites

Websites whose visitors overlap most with Swell. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
dentalintel.com
100%
133.6K#291,608View details

Latest news on Swell

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Complete news archive for Swell

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to Swell

10 companies that operate in the same segment as Swell (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M––
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Frequently Asked Questions about Swell

Swell was founded in 2016 and raised its 1st funding round 4 years after it was founded.

Swell is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.

Drew Sparks is the current CEO of Swell. They have also founded this company.

Swell is a funded company, having raised a total of $19.4M across 3 funding rounds to date. The company's 1st funding round was a Seed of $2.5M, raised on Jan 2020.

Feedback programs are developed and monitored by Swell for multi-location healthcare organizations. Focus is placed on improving employee engagement, patient satisfaction, and online reputation. Automated tools are utilized to gather patient and employee feedback across various industries such as dental, vision, and dermatology. Solutions are designed to scale across organizations with hundreds of locations, offering quick setup and integration with existing systems. Insights are provided on a 360-degree level, covering reviews and practice success metrics.

Swell's top competitors include Capillary Technologies, MoEngage and Blueshift.

Swell offers Online Reputation Management, Patient Experience Insights, and Employee Experience Insights.

Swell has 6 investors. Key investors include Skylab Ventures, Teamworthy Ventures, Cultivation Capital, 2.0 Ventures, and Mark Newman.

Swell operates through Socialswell, Inc..

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