About Swell
Swell is a company based in Salt Lake City (United States) founded in 2016 by Drew Sparks and Zeke Kuch. It operates as a SaaS (Software-as-a-Service). Swell has raised $19.4 million across 3 funding rounds from investors including Skylab Ventures, Teamworthy Ventures and Cultivation Capital. Swell offers products and services including Online Reputation Management, Patient Experience Insights, and Employee Experience Insights. Swell operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.
- Headquarter Salt Lake City, United States
- Founders Drew Sparks, Zeke Kuch
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Sectors
Technology
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Email
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Phone
*********
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Website
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Social
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- Legal Name Socialswell, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$19.4 M (USD)
in 3 rounds
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Latest Funding Round
$8.9 M (USD), Series A
Aug 24, 2022
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Investors
Skylab Ventures
& 5 more
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Employee Count
Employee Count
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Products & Services of Swell
Swell offers a comprehensive portfolio of products and services, including Online Reputation Management, Patient Experience Insights, and Employee Experience Insights. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automated review invites enhance online reputation for healthcare.
Detailed patient feedback is gathered at every journey stage.
Anonymous employee feedback is collected to improve satisfaction levels.
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Funding Insights of Swell
Swell has successfully raised a total of $19.4M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $8.9 million completed in August 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series A — $8.9M
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First Round
First Round
(14 Jan 2020)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Aug, 2022 | Amount | Series A - Swell | Valuation |
investors |
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| Mar, 2021 | Amount | Series A - Swell | Valuation | Skylab Ventures , 2.0 Ventures | |
| Jan, 2020 | Amount | Seed - Swell | Valuation | Cultivation Capital |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Swell
Swell has secured backing from 6 investors, including venture fund and angel investors. Prominent investors backing the company include Skylab Ventures, Teamworthy Ventures and Cultivation Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Founded Year | Domain | Location | |
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Venture capital is invested in consumer and enterprise software services.
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Founded Year | Domain | Location | |
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Early-stage tech companies are funded by this venture capital firm.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Swell
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Swell
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Swell Comparisons
Competitors of Swell
Swell operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-based omnichannel customer engagement solutions are delivered to businesses.
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| domain | founded_year | HQ Location |
AI-powered loyalty management software is offered for enterprises.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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| domain | founded_year | HQ Location |
Cloud-based customer engagement platform for messaging and analytics is utilized.
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| domain | founded_year | HQ Location |
Cross-channel customer engagement software is delivered through a cloud platform.
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| domain | founded_year | HQ Location |
AI-driven platform for unifying customer data and automating personalized marketing.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Swell
Frequently Asked Questions about Swell
When was Swell founded?
Swell was founded in 2016 and raised its 1st funding round 4 years after it was founded.
Where is Swell located?
Swell is headquartered in Salt Lake City, United States. It is registered at Salt Lake City, Utah, United States.
Who is the current CEO of Swell?
Drew Sparks is the current CEO of Swell. They have also founded this company.
Is Swell a funded company?
Swell is a funded company, having raised a total of $19.4M across 3 funding rounds to date. The company's 1st funding round was a Seed of $2.5M, raised on Jan 14, 2020.
What does Swell do?
Feedback programs are developed and monitored by Swell for multi-location healthcare organizations. Focus is placed on improving employee engagement, patient satisfaction, and online reputation. Automated tools are utilized to gather patient and employee feedback across various industries such as dental, vision, and dermatology. Solutions are designed to scale across organizations with hundreds of locations, offering quick setup and integration with existing systems. Insights are provided on a 360-degree level, covering reviews and practice success metrics.
Who are the top competitors of Swell?
Swell's top competitors include Capillary Technologies, MoEngage and Blueshift.
What products or services does Swell offer?
Swell offers Online Reputation Management, Patient Experience Insights, and Employee Experience Insights.
Who are Swell's investors?
Swell has 6 investors. Key investors include Skylab Ventures, Teamworthy Ventures, Cultivation Capital, 2.0 Ventures, and Mark Newman.