About Usetiful
Usetiful is a company based in Tallinn (Estonia) founded in 2019 was acquired by Fullstory in November 2025. It operates as a SaaS and B2B. Usetiful offers products and services including Product Tours, Onboarding Checklist, Smart Tips, Banners, and Surveys and NPS. Usetiful operates in a competitive market with competitors including Pendo, Qualtrics, Sprinklr, ActiveCampaign and Verint, among others.
- Headquarter Tallinn, Estonia
- SectorsTechnology
- Website usetiful.com
- Social LinkedIn X Facebook
- Acquired by Fullstory (Nov 2025)
- Legal Name Dobbytec
Products & Services of Usetiful
Usetiful offers a comprehensive portfolio of products and services, including Product Tours, Onboarding Checklist, Smart Tips, Banners, and Surveys and NPS.
Guides users through products with step-by-step interactions
Simplifies multistep tasks for easier user activation
Delivers contextual tooltips to enhance user experience
Promotes features via in-app announcements
Collects user feedback to measure satisfaction
Investors in Usetiful
Usetiful has secured backing from 1 investor. Prominent investors backing the company include Fullstory.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Platform for capturing and analyzing user behavior data | 2014 | fullstory.com | Atlanta, United States |
Investor details for Usetiful
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- Complete investor list
- Round participation
- Investor portfolios
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People of Usetiful
4 people are tracked at Usetiful (1 in leadership, 3 in team).
| Name | Role | Group |
|---|---|---|
Ondrej Dobias | CEO & Co-founder | Leadership |
Jan Alexandr Janicek | Product Strategy & Design | Team |
Karén Atalyants | Account Executive | Team |
Bei Er Teow | Sales Manager | Team |
Complete people profiles for Usetiful
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- Full employee list
- Team structure
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Timeline of Usetiful
2 dated milestones of Usetiful across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Usetiful is founded.
- Exit Acquired by Fullstory.
Competitors of Usetiful
Usetiful operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Pendo, Qualtrics, Sprinklr, ActiveCampaign and Verint, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| pendo.io | 2013 | Raleigh, United States | $468.19M | 671 | Product experience is managed through cloud-based analytics and feedback tools. | |
| qualtrics.com | 2002 | Provo, United States | $400M | – | Surveys are created and feedback is collected through the platform. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| verint.com | 1994 | Melville, United States | – | 3,800 | AI-powered customer experience automation solutions are provided by Verint. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| quantummetric.com | 2015 | Colorado Springs, United States | $226M | 187 | Real-time digital experience analytics software is provided for businesses. | |
| abtasty.com | 2009 | New York, United States | $63.87M | – | Website content is optimized via A/B testing and multivariate analysis. | |
| asapp.com | 2014 | New York, United States | $312.57M | 183 | AI-based customer experience solutions for service agents are provided. | |
| trustyou.com | 2008 | Munich, Germany | $5M | 49 | Cloud-based reputation management solutions are offered for hospitality industries. |
Detailed competitors of Usetiful
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
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Web traffic of Usetiful
Websites that share an audience with Usetiful (usetiful.com).
Websites whose visitors overlap most with Usetiful. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| foxpush.com | 100% | 1.6K | – | View details | |
| nudgenow.com | 88% | 43.9K | #808,001 | View details | |
| productfruits.com | 63% | 40.5K | #596,373 | View details | |
| spinify.com | 58% | 63.7K | #559,316 | View details |
Similar companies to Usetiful
10 companies that operate in the same segment as Usetiful (AI in Customer Support), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Delivers a voice-based AI assistant for customer support. | 2017 | Noida, Uttar Pradesh, India | USD 469.41 K | USD 53.44 K | – | |
Provides contact center, helpdesk, chatbot, and IP PBX solutions for customer service. | 2014 | Mumbai, Maharashtra, India | – | USD 995.33 K | 69 | |
Provides AI and gig workforce solutions for efficient customer support services. | 2018 | Bengaluru, Karnataka, India | – | USD 7.13 M | 89 | |
Technology solutions for business process outsourcing are provided globally. | 1999 | Madrid, Madrid, Spain | – | – | – | |
AI-driven customer service solutions are offered to enterprises. | – | Shenzhen, Guangdong, China | USD 2.77 M | – | – | |
Provides AI and human-powered omnichannel customer service solutions for businesses. | 2016 | Bengaluru, Karnataka, India | – | USD 124.92 K | – | |
AI voice assistants are provided by VoxApp for business operations in sectors like HR, sales, and customer support. | 2013 | Delhi, Delhi, India | – | – | – | |
Delivers AI-powered telecom products, cloud services, and enterprise solutions. | 2007 | Bengaluru, Karnataka, India | – | USD 1.89 M | 32 | |
Technology backing for Indo-American entrepreneurs and startups in healthcare and innovation sectors. | 2010 | San Jose, California, United States | – | USD 119.93 K | 2 | |
Offers call center software, help desk, and lead management for various industries. | 1995 | Delhi, Delhi, India | – | USD 1.34 M | 89 |
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Frequently Asked Questions about Usetiful
Usetiful was founded in 2019.
Usetiful is headquartered in Tallinn, Estonia.
Usetiful is a platform that offers no-code solutions for digital adoption, including interactive product tours and checklists to guide users through complex tasks. It integrates with various frameworks, focuses on security with GDPR and HIPAA compliance, and operates from Europe. The tool helps businesses reduce support requests and boost user activation by enabling proactive assistance and feedback collection, serving sectors like product management and customer success.
Usetiful offers Product Tours, Onboarding Checklist, Smart Tips, Banners, and Surveys and NPS.
Usetiful has 1 investor. Key investors include Fullstory.
Usetiful operates through Dobbytec.
Yes. Usetiful was acquired by Fullstory in November 2025.