LoungeUp

Paris, France Founded: 2011 • Age: 15 yrs Acquired By D-EDGE
Mobile platform for hotel guest support and services is provided.

About LoungeUp

LoungeUp is a company based in Paris (France) founded in 2011 was acquired by D-EDGE in March 2024. LoungeUp has completed 1 acquisition, including Dmbook. LoungeUp offers products and services including Messages, Guest Profile, Guest App, Gestion des opérations, and Programme de fidélité. LoungeUp operates in a competitive market with competitors including Sensely, TouchCommerce, Espressive, Zopim and Agent IQ, among others.

Key Metrics

Products & Services of LoungeUp

LoungeUp offers a comprehensive portfolio of products and services, including Messages, Guest Profile, Guest App, Gestion des opérations, and Programme de fidélité.

Messages
Communication Platform

Tool for guest interactions via email, SMS, and messaging apps.

Guest Profile
Customer Database

Centralizes guest data for effective loyalty campaigns.

Guest App
Mobile Application

Offers personalized services and recommendations to guests.

Gestion des opérations
Operations Management

Assists in daily hotel operations and request handling.

Programme de fidélité
Loyalty Program

Custom program to reward and retain loyal customers.

Apps and channels of LoungeUp

its YouTube channel D-EDGE CRM — Formerly LoungeUp has 80 subscribers and 26 videos.

D-EDGE CRM — Formerly LoungeUp
YouTube 80 subscribers 26 videos Science & Technology
Open channel

Videos from LoungeUp

The most watched videos on LoungeUp's YouTube channel, D-EDGE CRM — Formerly LoungeUp (80 subscribers). Click a video to play it here.

LoungeUp – Guest Engagement Platform [Français]
1.3K views
Webinaire : Nouveau classement hôtelier : ce qu'il faut savoir
861 views
LoungeUp chez l'Hôtel Madison (Paris)
837 views
Interactions client et stratégie tarifaire pour la reprise
546 views

More on D-EDGE CRM — Formerly LoungeUp.

Funding Insights of LoungeUp

  • Total Rounds 1
  • Investors Count 1

All 1 funding rounds of LoungeUp with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jul 2012–Seed––
Valuation history

2 investors in total: 2 institutional.

Investors in LoungeUp

LoungeUp has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include D-EDGE and Pole Capital.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
-
–polecapital.com-
Reservation solutions for hotels are provided by D-EDGE.
2013d-edge.comParis, France
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Investor details for LoungeUp

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

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People of LoungeUp

10 people are tracked at LoungeUp (2 in leadership, 8 in team).

NameRoleGroup
Mathieu Pollet
Co-founder and CEOLeadership
Lionel Tressens
Co-founder and CTOLeadership
Lauren Béguet Garcia
Responsable développement commercialTeam
Jeremy Gaillard
Développement commercialTeam
Grégoire Tiers
Product ManagerTeam
Marylou Bidault
Marketing and Communication ManagerTeam
Sherazade Benamar
Customer Success ManagerTeam
Deydra Acero Vela
Customer Success ManagerTeam
Stacy Tohoundjona
Sales Business Development ManagerTeam
Aika Aitkali
Customer Success ManagerTeam
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Complete people profiles for LoungeUp

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Investments & Acquisitions by LoungeUp

LoungeUp has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Dmbook.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Cloud-based virtual assistant for hotel operations is provided.
dmbook.proDublin, Ireland2013Dec 2020••••
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Complete acquisition details for LoungeUp

Acquired stakes, deal sources and the complete acquisition history require an active premium plan.

  • Acquired stakes
  • Deal sources
  • Complete history
  • Exports

Verified entity values are shown only after access is granted.

Timeline of LoungeUp

4 dated milestones of LoungeUp across 13 years, from founding to its latest funding, stage changes and deals.

  1. Founded LoungeUp is founded.
  2. Funding First funding round.
  3. Acquisition Acquires Dmbook.
  4. Exit Acquired by D-EDGE.

Competitors of LoungeUp

LoungeUp operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sensely, TouchCommerce, Espressive, Zopim and Agent IQ, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
sensely.com2013San Francisco, United States$26.48M9
Conversational AI platforms are developed for enterprise healthcare and insurance.
touchcommerce.com1999Agoura Hills, United States$30.93M210
Online interaction optimization
espressive.com2017Santa Clara, United States$53M55
AI-based chatbot is provided for virtual employee assistance.
zopim.com2008San Francisco, United States$241,000–
Live chat support software
agentiq.com2015San Francisco, United States$37M–
AI-assisted customer service and marketing are delivered to banking.
fleep.io2012Tallinn, Estonia$1.74M–
Cloud-based secure messaging application is provided with collaboration features.
finaeo.com2016Toronto, Canada$6M–
Digital platform connecting brokers and carriers for insurance efficiency.
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Detailed competitors of LoungeUp

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of LoungeUp

The website of LoungeUp (loungeup.com) receives about 169.1K visits a month and ranks #267,851 among all websites worldwide, #7,834 in Accommodation and Hotels.

  • Monthly visits
    169.1K

    ▲ 26.2% vs previous month

  • Unique visitors
    52.1K

    per month

  • Global rank
    #267,851

    among all websites

  • Category rank
    #7,834

    Travel and Tourism · Accommodation and Hotels

Similar websites

Websites whose visitors overlap most with LoungeUp. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
oldwoolstore.com.au
oldwoolstore.com.au
100%
–#2,561,751–
xotels.com
xotels.com
83%
–#621,160–
revfine.com
83%
111.5K#357,587View details
airelles.com
83%
–#268,361View details
hotel-chateaubriand-st-malo.com
hotel-chateaubriand-st-malo.com
83%
–#1,952,796–
••••••••••••••••.com••%•.•M#•••••–
••••••••••••••••.com••%•.•M#•••••–
••••••••••••••••.com••%•.•M#•••••–
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All 12 similar websites and full traffic analytics for LoungeUp

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 12 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Latest news on Loungeup

Premium access

Complete news archive for LoungeUp

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to LoungeUp

10 companies that operate in the same segment as LoungeUp (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M110
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 426.5 M––
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Frequently Asked Questions about LoungeUp

LoungeUp was founded in 2011 and raised its 1st funding round 1 year after it was founded.

LoungeUp is headquartered in Paris, France.

Platform to enable hotels to offer customer support to hotel guests through its mobile app. The app offers things like access to practical information about the hotel and its surroundings (reserve a table in a local restaurant etc.), access to entertainment content, help desk, and social networking. Incubated by Le Camping. Angels icnlude Nicolas Baudy , Francesco Maio, and Didier Herrmann.

LoungeUp's top competitors include TouchCommerce, Sensely and Agent IQ.

LoungeUp offers Messages, Guest Profile, Guest App, Gestion des opérations, and Programme de fidélité.

LoungeUp has made 1 acquisition, including Dmbook.

LoungeUp has 2 investors. Key investors include D-EDGE, and Pole Capital.

Yes. LoungeUp was acquired by D-EDGE in March 2024.

The website of LoungeUp receives about 169 thousand visits a month and ranks #267,851 among all websites worldwide.

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