About LoungeUp
LoungeUp is a company based in Paris (France) founded in 2011 was acquired by D-EDGE in March 2024. LoungeUp has completed 1 acquisition, including Dmbook. LoungeUp offers products and services including Messages, Guest Profile, Guest App, Gestion des opérations, and Programme de fidélité. LoungeUp operates in a competitive market with competitors including Sensely, TouchCommerce, Espressive, Zopim and Agent IQ, among others.
Products & Services of LoungeUp
LoungeUp offers a comprehensive portfolio of products and services, including Messages, Guest Profile, Guest App, Gestion des opérations, and Programme de fidélité.
Tool for guest interactions via email, SMS, and messaging apps.
Centralizes guest data for effective loyalty campaigns.
Offers personalized services and recommendations to guests.
Assists in daily hotel operations and request handling.
Custom program to reward and retain loyal customers.
Apps and channels of LoungeUp
its YouTube channel D-EDGE CRM — Formerly LoungeUp has 80 subscribers and 26 videos.
Videos from LoungeUp
The most watched videos on LoungeUp's YouTube channel, D-EDGE CRM — Formerly LoungeUp (80 subscribers). Click a video to play it here.
More on D-EDGE CRM — Formerly LoungeUp.
Funding Insights of LoungeUp
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of LoungeUp with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2012 | – | Seed | – | – |
2 investors in total: 2 institutional.
Investors in LoungeUp
LoungeUp has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include D-EDGE and Pole Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
- | – | polecapital.com | - | |
Reservation solutions for hotels are provided by D-EDGE. | 2013 | d-edge.com | Paris, France |
Investor details for LoungeUp
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
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People of LoungeUp
10 people are tracked at LoungeUp (2 in leadership, 8 in team).
| Name | Role | Group |
|---|---|---|
Mathieu Pollet | Co-founder and CEO | Leadership |
Lionel Tressens | Co-founder and CTO | Leadership |
Lauren Béguet Garcia | Responsable développement commercial | Team |
Jeremy Gaillard | Développement commercial | Team |
Grégoire Tiers | Product Manager | Team |
Marylou Bidault | Marketing and Communication Manager | Team |
Sherazade Benamar | Customer Success Manager | Team |
Deydra Acero Vela | Customer Success Manager | Team |
Stacy Tohoundjona | Sales Business Development Manager | Team |
Aika Aitkali | Customer Success Manager | Team |
Complete people profiles for LoungeUp
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Investments & Acquisitions by LoungeUp
LoungeUp has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Dmbook.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Cloud-based virtual assistant for hotel operations is provided. | dmbook.pro | Dublin, Ireland | 2013 | Dec 2020 | •••• |
Complete acquisition details for LoungeUp
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
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Competitors of LoungeUp
LoungeUp operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sensely, TouchCommerce, Espressive, Zopim and Agent IQ, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| sensely.com | 2013 | San Francisco, United States | $26.48M | 9 | Conversational AI platforms are developed for enterprise healthcare and insurance. | |
| touchcommerce.com | 1999 | Agoura Hills, United States | $30.93M | 210 | Online interaction optimization | |
| espressive.com | 2017 | Santa Clara, United States | $53M | 55 | AI-based chatbot is provided for virtual employee assistance. | |
| zopim.com | 2008 | San Francisco, United States | $241,000 | – | Live chat support software | |
| agentiq.com | 2015 | San Francisco, United States | $37M | – | AI-assisted customer service and marketing are delivered to banking. | |
| fleep.io | 2012 | Tallinn, Estonia | $1.74M | – | Cloud-based secure messaging application is provided with collaboration features. | |
| finaeo.com | 2016 | Toronto, Canada | $6M | – | Digital platform connecting brokers and carriers for insurance efficiency. |
Detailed competitors of LoungeUp
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
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Web traffic of LoungeUp
The website of LoungeUp (loungeup.com) receives about 169.1K visits a month and ranks #267,851 among all websites worldwide, #7,834 in Accommodation and Hotels.
- Monthly visits169.1K
▲ 26.2% vs previous month
- Unique visitors52.1K
per month
- Global rank#267,851
among all websites
- Category rank#7,834
Travel and Tourism · Accommodation and Hotels
- Bounce rate44%
- Pages per visit3.3
- Average visit1 min 02 sec
- DevicesDesktop 44% · Mobile 56%
Websites whose visitors overlap most with LoungeUp. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
oldwoolstore.com.au | oldwoolstore.com.au | 100% | – | #2,561,751 | – |
xotels.com | xotels.com | 83% | – | #621,160 | – |
| revfine.com | 83% | 111.5K | #357,587 | View details | |
| airelles.com | 83% | – | #268,361 | View details | |
hotel-chateaubriand-st-malo.com | hotel-chateaubriand-st-malo.com | 83% | – | #1,952,796 | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 12 similar websites and full traffic analytics for LoungeUp
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 12 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Loungeup
Complete news archive for LoungeUp
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to LoungeUp
10 companies that operate in the same segment as LoungeUp (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about LoungeUp
LoungeUp was founded in 2011 and raised its 1st funding round 1 year after it was founded.
LoungeUp is headquartered in Paris, France.
Platform to enable hotels to offer customer support to hotel guests through its mobile app. The app offers things like access to practical information about the hotel and its surroundings (reserve a table in a local restaurant etc.), access to entertainment content, help desk, and social networking. Incubated by Le Camping. Angels icnlude Nicolas Baudy , Francesco Maio, and Didier Herrmann.
LoungeUp's top competitors include TouchCommerce, Sensely and Agent IQ.
LoungeUp offers Messages, Guest Profile, Guest App, Gestion des opérations, and Programme de fidélité.
LoungeUp has made 1 acquisition, including Dmbook.
LoungeUp has 2 investors. Key investors include D-EDGE, and Pole Capital.
Yes. LoungeUp was acquired by D-EDGE in March 2024.
The website of LoungeUp receives about 169 thousand visits a month and ranks #267,851 among all websites worldwide.

