About Next IT
Next IT is a Technology company based in Spokane (United States) founded in 2002, and was acquired by Verint in December 2017. It operates as a virtual assistant solutions are provided for customer service across channels. Next IT has raised $14.25 million across 3 funding rounds from investors including Verint. Its website nextit.com draws about 112 thousand monthly visits. Next IT offers products and services including Intelligent Virtual Assistant, Agent Copilot, and Business Analytics. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support. Its legal entity is NEXT IT CORPORATION. Its competitors include Twilio, Freshworks, Dialpad, Sprinklr and Gupshup and 4 more; 8 of its 9 listed competitors have raised funding.
Company details
Next IT was founded in 2002 in Spokane, United States. Virtual assistant solutions are delivered for enterprises through a natural language multi-channel platform covering smart devices, online interfaces, social media, self-service systems, contact centers, and interactive kiosks. Operations focus on customer engagement and satisfaction in sectors including healthcare, travel, finance, retail, and media. The company serves clients across various industries from its U.S. base.
Products & Services of Next IT
Next IT offers a comprehensive portfolio of products and services, including Intelligent Virtual Assistant, Agent Copilot, and Business Analytics.
Automates customer self-service interactions to reduce contact center volume.
Enhances agent capacity with AI-driven tools for better performance.
Analyzes speech and text data for customer experience insights.
Apps and channels of Next IT
its YouTube channel VerintTV has 3.3K subscribers and 30 videos.
Videos from Next IT
The most watched videos on Next IT's YouTube channel, VerintTV (3.3K subscribers). Click a video to play it here.
More on VerintTV.
Funding Insights of Next IT
Next IT has successfully raised a total of $14.25M across 3 strategic funding rounds. The most recent funding activity was a Series A round of $5.5 million completed in June 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $14.25M
- Total Rounds 3
- Last Round Series A — $5.5M
- First Round $445,000
(Jun 2008)
All 3 funding rounds of Next IT with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2016 | $5.5M | Series A | – | – | – |
| Jun 2016 | $8.3M | Series A | – | – | – |
| Jun 2008 | $445,000 | Seed | – | – | – |
1 investors in total: 1 institutional.
Investors in Next IT
Next IT has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Verint.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
AI-powered customer experience automation solutions are provided by Verint. | 1994 | verint.com | Melville, United States |
Investor details for Next IT
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
People of Next IT
12 people are tracked at Next IT (5 in leadership, 7 in team).
| Name | Role | Group |
|---|---|---|
Aaron Garrett | VP, Enterprise Security Architect | Leadership |
Boris Gilad | CTO | Leadership |
Mark Zartler | Chief Scientist | Leadership |
Tanya Miller | Vice President, R&D | Leadership |
Thomas Holsten | Director of Technical Services | Leadership |
Dan Haffey | Software Engineer | Team |
Verlie Thompson | Senior Conversational Engineer | Team |
Bryan Culley | Lead Research Software Engineer | Team |
David Olmsted | Senior Implementation Engineer | Team |
Christopher Bolster | Principal Conversational Engineer IV | Team |
Samantha Brown | Project Manager | Team |
Nicholas Klinger | Manager of Software Engineering | Team |
Complete people profiles for Next IT
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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Verified entity values are shown only after access is granted.
Timeline of Next IT
4 dated milestones of Next IT across 15 years, from founding to its latest funding, stage changes and deals.
- Founded Next IT is founded.
- Funding First funding round of $445K.
- Funding Latest funding round, Series A, of $5.5M.
- Exit Acquired by Verint.
Competitors of Next IT
Next IT has 9 listed competitors in our database, 8 of them funded. They include Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| leaddesk.com | 2010 | Helsinki, Finland | $6.22M | 3 | Outbound calling software is offered by LeadDesk for sales automation. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of Next IT
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Verified entity values are shown only after access is granted.
Web traffic of Next IT
The website of Next IT (nextit.com) receives about 112.1K visits a month.
- Monthly visits112.1K
▼ 17.4% vs previous month
Websites whose visitors overlap most with Next IT. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| next-it.net | 100% | – | – | View details | |
| slideshare.net | 87% | 39.1M | #1,467 | View details | |
static.cleverbridge.com | static.cleverbridge.com | 62% | – | – | – |
web.scalepoint.com | web.scalepoint.com | 62% | – | – | – |
| greaterspokane.org | 40% | – | #2,260,468 | View details |
Top companies in Chatbots
10 companies that operate in the same segment as Next IT (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | 325 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 315 M | USD 2.49 M | 643 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Related news about Next It
Complete news archive for Next IT
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Frequently Asked Questions about Next IT
Next IT was founded in 2002 and raised its 1st funding round 6 years after it was founded.
Next IT is headquartered in Spokane, United States. It is registered at Spokane, Washington, United States.
Next IT is a funded company, having raised a total of $14.25M across 3 funding rounds to date. The company's 1st funding round was a Seed of $445K, raised on Jun 2008.
Next IT was founded in 2002 in Spokane, United States. Virtual assistant solutions are delivered for enterprises through a natural language multi-channel platform covering smart devices, online interfaces, social media, self-service systems, contact centers, and interactive kiosks. Operations focus on customer engagement and satisfaction in sectors including healthcare, travel, finance, retail, and media. The company serves clients across various industries from its U.S. base.
Next IT's top competitors include Twilio, Freshworks and Dialpad.
Next IT offers Intelligent Virtual Assistant, Agent Copilot, and Business Analytics.
Next IT has 1 investor. Key investors include Verint.
Next IT operates through Next It Corporation.
Yes. Next IT was acquired by Verint in December 2017.
The website of Next IT receives about 112 thousand visits a month.