About Notch
Notch is a company based in Israel founded in 2021. It operates as a SaaS (Software-as-a-Service), and Pay-per-Use / Usage-Based. Notch offers products and services including AI Customer Support Platform, eCommerce Support Solution, SaaS Support Solution, and Gaming Support Solution. Notch operates in a competitive market with competitors including Twilio, ACKO, Lemonade, Digit Insurance and Genesys, among others.
- Headquarter Israel
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TechnologyFinancial Services
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Products & Services of Notch
Notch offers a comprehensive portfolio of products and services, including AI Customer Support Platform, eCommerce Support Solution, SaaS Support Solution, and Gaming Support Solution. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Autonomous AI support is provided for customer queries.
Instant responses are delivered for eCommerce customer issues.
Support for SaaS is enhanced with AI automation.
Player support is managed with fast AI responses.
Funding Insights of Notch
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investments & Acquisitions by Notch
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Notch
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Notch Comparisons
Competitors of Notch
Notch operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, ACKO, Lemonade, Digit Insurance and Genesys, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Insurance products for vehicles, health, travel, and life are offered.
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Provider of a cloud-based platform for life and P&C insurance
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General and life insurance products are provided across multiple categories.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Notch
When was Notch founded?
Notch was founded in 2021.
Where is Notch located?
Notch is headquartered in Israel.
What does Notch do?
Notch is recognized for delivering autonomous AI customer support solutions. Operations are focused on transforming customer service into a competitive advantage for businesses. Support is offered across sectors like eCommerce, SaaS, and gaming. Solutions are designed to handle ticket surges, ensure 247 coverage, and reduce operational costs. Complex scenarios and brand-specific policies are managed with precision. Growth is supported without the need for additional hires. Customer satisfaction is improved through personalized and scalable AI interactions.
Who are the top competitors of Notch?
Notch's top competitors include Digit Insurance, Twilio and ACKO.
What products or services does Notch offer?
Notch offers AI Customer Support Platform, eCommerce Support Solution, SaaS Support Solution, and Gaming Support Solution.
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