About Customerx
Customerx is a Technology company based in Brazil founded in 2018. It operates as a customer experience management software is provided via a centralized platform. Customerx has raised $284.09 thousand across 2 funding rounds from investors including Bossa Invest, Equity Rio and BR Angels. Customerx offers products and services including Jornada do cliente, Health Score, Automações, Pesquisas, and CX Assist. Its focus areas include Enterprise Applications, Customer Success Management and Suite. Its competitors include Freshworks, Outreach, Alida, Gainsight and Totango and 5 more; 8 of its 10 listed competitors have raised funding.
Company details
Customerx was founded in 2018 in Parana, Brazil, within the software sector focused on customer relations. A platform is operated to centralize customer data, track interactions, identify potential risks, and assess satisfaction levels. Services are delivered through a subscription model, incorporating tools like task management and predefined playbooks. Notable clients include Neoway, TransUnion, PhoneTrack, and Rhede Sistemas, supporting operations across various industries.
- Total Equity Funding$284.09K (USD)
in 2 rounds
- Latest Funding Round$284.09K (USD), Seed
May 2021
- InvestorsBossa Invest
& 5 more
Products & Services of Customerx
Customerx offers a comprehensive portfolio of products and services, including Jornada do cliente, Health Score, Automações, Pesquisas, and CX Assist.
Tracks customer interactions to maintain engagement and loyalty
Monitors client health to predict retention and growth
Simplifies repetitive actions for efficient operations
Gathers valuable client feedback for improvement
Provides AI-driven insights for smarter decisions
Apps and channels of Customerx
its YouTube channel CustomerX has 1.4K subscribers and 16 videos.
Videos from Customerx
The most watched videos on Customerx's YouTube channel, CustomerX (1.4K subscribers). Click a video to play it here.
More on CustomerX.
Funding Insights of Customerx
Customerx has successfully raised a total of $284.09K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $284.09 thousand completed in May 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $284,088
- Total Rounds 2
- Last Round Seed — $284,088
- Investors Count 6
All 2 funding rounds of Customerx with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2021 | $284,088 | Seed | – | G2 Capital | |
| Dec 2018 | – | Seed | – | Darwin Startups | – |
6 investors in total: 6 institutional.
Investors in Customerx
Customerx has secured backing from 6 investors, including venture fund investors. Prominent investors backing the company include Bossa Invest, Equity Rio and BR Angels.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investments are managed by Bossa Invest in Brazil. | – | bossainvest.com | Sao Paulo, Brazil | |
- | – | equityrio.com.br | - | |
BR Angels is engaged in angel investment for startups. | – | brangels.global | Brazil | |
Investments are made in early-stage global startups by G2 Capital. | – | g2capital.co | - | |
Venture capital fund investing in early-stage tech startups | – | domo.vc | Sao Paulo, Brazil | |
Darwin Startups is engaged in accelerating startups and fostering corporate innovation. | – | darwinstartups.com | Florianópolis, Brazil |
Investor details for Customerx
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of Customerx
3 dated milestones of Customerx across 3 years, from founding to its latest funding, stage changes and deals.
- Founded Customerx is founded.
- Funding First funding round.
- Funding Latest funding round, Seed, of $284K.
Competitors of Customerx
Customerx has 10 listed competitors in our database, 8 of them funded. They include Freshworks, Outreach, Alida, Gainsight and Totango, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| outreach.io | 2014 | Seattle, United States | $489.09M | 1,023 | Sales execution platform provided to streamline strategies and engage customers. | |
| alida.com | 2000 | Toronto, Canada | $65.5M | 60 | Customer success platforms for feedback and insight are provided. | |
| gainsight.com | 2009 | San Francisco, United States | $159.97M | 616 | Customer health is monitored and managed via a cloud-based platform. | |
| totango.com | 2010 | Tel Aviv, Israel | $148.71M | – | Customer journeys and success are managed via specialized software tools. | |
| catalyst.io | 2017 | New York, United States | $63.4M | – | A customer success platform is provided by Catalyst Software. | |
| planhat.com | 2015 | Stockholm, Sweden | $50M | – | Customer success management software is provided via a dedicated platform. | |
| in10stech.com | 1990 | Secunderabad, India | – | – | Customer-centric processes are digitalized via UniServe platform enhancements. | |
| insided.com | 2010 | Amsterdam, Netherlands | $6.53M | – | A cloud-based platform is offered for customer community management. | |
| rightnow.com | 1997 | Bozeman, United States | – | – | Cloud-based customer experience software suite is provided for multichannel interactions. |
Detailed competitors of Customerx
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Customerx
The website of Customerx (customerx.cx) receives about 4.4K visits a month and ranks #3,350,403 among all websites worldwide, #6,758 in Online Marketing.
- Monthly visits4.4K
▲ 7.7% vs previous month
- Unique visitors1.7K
per month
- Global rank#3,350,403
among all websites
- Category rank#6,758
Business and Consumer Services · Online Marketing
- Bounce rate41%
- Pages per visit3.5
- Average visit1 min 24 sec
- DevicesDesktop 46% · Mobile 54%
Websites whose visitors overlap most with Customerx. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
pluralsales.com.br | pluralsales.com.br | 100% | – | #5,950,121 | – |
| transformacaodigital.com | 92% | 7.4K | #2,509,685 | View details | |
reev.co | reev.co | 75% | – | – | – |
Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as Customerx (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Customerx
Complete news archive for Customerx
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Customerx
Customerx was founded in 2018.
Customerx is headquartered in Brazil. It is registered at Parana, Brazil.
Customerx is a funded company, having raised a total of $284.09K across 2 funding rounds to date.
Customerx was founded in 2018 in Parana, Brazil, within the software sector focused on customer relations. A platform is operated to centralize customer data, track interactions, identify potential risks, and assess satisfaction levels. Services are delivered through a subscription model, incorporating tools like task management and predefined playbooks. Notable clients include Neoway, TransUnion, PhoneTrack, and Rhede Sistemas, supporting operations across various industries.
Customerx's top competitors include Freshworks, Outreach and Alida.
Customerx offers Jornada do cliente, Health Score, Automações, Pesquisas, and CX Assist.
Customerx has 6 investors. Key investors include Bossa Invest, Equity Rio, BR Angels, G2 Capital, and DOMO.