Kundo

Stockholm, Sweden Founded: 2009 • Age: 17 yrs
Live chat, email management and community forums based support software

About Kundo

Kundo is a Technology company based in Stockholm (Sweden) founded in 2009. It operates as a live chat, email management and community forums based support software. Kundo has raised $970 thousand across 1 funding round from investors including Cloud Capital. Its website kundo.se draws about 110 thousand monthly visits. Kundo offers products and services including Case Management, Knowledge Platform, Self Service, and AI Chat. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Dialpad, Genesys, Freshworks, Twilio and Zendesk and 4 more; 9 of its 9 listed competitors have raised funding.

Company details

Founded in 2009 in Stockholm, Sweden, Kundo operates in the customer support software sector. Live chat functionality is enabled on websites through code integration, while email management and community forums facilitate self-service and customer engagement. Customized FAQs and community management tools allow queries to be resolved peer-to-peer. Notable clients include DNA, SATS, and Skistar.

  • Headquarters Stockholm, Sweden
  • Sectors
    Technology
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website kundo.se
  • Social LinkedIn X Facebook
Key Metrics
  • Total Equity Funding
    $970K (USD)

    in 1 rounds

  • Latest Funding Round
    $970K (USD), Series A

    Mar 2018

  • Investors

Products & Services of Kundo

Kundo offers a comprehensive portfolio of products and services, including Case Management, Knowledge Platform, Self Service, and AI Chat.

Case Management
Service Tool

Tool for efficient handling of customer inquiries and cases

Knowledge Platform
Information Sharing

Platform to make knowledge accessible for customers and agents

Self Service
Automation Feature

AI-driven system for customers to resolve issues independently

AI Chat
Chatbot Solution

Automated chat for real-time customer support interactions

Funding Insights of Kundo

Kundo has successfully raised a total of $970K through 1 strategic funding round. The most recent funding activity was a Series A round of $970 thousand completed in March 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $970,000
  • Total Rounds 1
  • Last Round Series A β€” $970,000
  • First Round $970,000

    (Mar 2018)

  • Investors Count 1

All 1 funding rounds of Kundo with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Mar 2018$970,000Series A–Cloud Capital
–
Valuation history

1 investors in total: 1 institutional.

Investors in Kundo

Kundo has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Cloud Capital.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Cloud Capital is focused on investing in SaaS companies.
–cloudcapital.seStockholm, Sweden
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Investor details for Kundo

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Kundo

10 people are tracked at Kundo (5 in leadership, 5 in team).

NameRoleGroup
Sofia Alexus
Chief Executive OfficerLeadership
Sanna Fransson
Chief Customer OfficerLeadership
Caroline Lindblad Hökby
Head of MarketingLeadership
Johan Rönnestig
Interim CFOLeadership
Jonatan Larsson
Head of PeopleLeadership
Rebecca Haglöf
Senior Performance Marketing SpecialistTeam
Veronika Ljungqvist
CS LeadTeam
Sandro Bizzarri
Technical SupportTeam
Ivar Svensson
Account ManagerTeam
Oliver Wirström
Senior Growth Marketing ManagerTeam
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Complete people profiles for Kundo

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Kundo

2 dated milestones of Kundo across 9 years, from founding to its latest funding, stage changes and deals.

  1. Founded Kundo is founded.
  2. Funding First funding round of $970K.

Competitors of Kundo

Kundo has 9 listed competitors in our database, 9 of them funded. They include Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
freshworks.com2010San Mateo, United States$400.05M4,400
Cloud-based business process management suite solutions are delivered.
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
vonage.com2001Holmdel, United States$644.57M1,089
Provider of contact center business communication solutions
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
infobip.com2006London, United Kingdom$414.05M3,179
Cloud-based messaging and communication solutions are provided for enterprises.
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Detailed competitors of Kundo

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of Kundo

The website of Kundo (kundo.se) receives about 109.8K visits a month.

  • Monthly visits
    109.8K

    ▲ 3.3% vs previous month

Similar websites

Websites whose visitors overlap most with Kundo. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
tyresobostader.se
tyresobostader.se
100%
–#350,683–
bibliotekuppsala.se
bibliotekuppsala.se
99%
–#169,265–
skovdebostader.se
skovdebostader.se
99%
–#544,493–
xn--lkarstudent-l8a.se
xn--lkarstudent-l8a.se
95%
–#3,033,024–
forvaltarforum.se
forvaltarforum.se
86%
–#1,521,292–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
Premium access

All 20 similar websites and full traffic analytics for Kundo

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 20 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Top companies in Customer Experience & Support Software

10 companies that operate in the same segment as Kundo (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M1,511
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 440 M–1,522
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Frequently Asked Questions about Kundo

Kundo was founded in 2009 and raised its 1st funding round 9 years after it was founded.

Kundo is headquartered in Stockholm, Sweden.

Kundo is a funded company, having raised a total of $970K across 1 funding round to date. The company's 1st funding round was a Series A of $970K, raised on Mar 2018.

Founded in 2009 in Stockholm, Sweden, Kundo operates in the customer support software sector. Live chat functionality is enabled on websites through code integration, while email management and community forums facilitate self-service and customer engagement. Customized FAQs and community management tools allow queries to be resolved peer-to-peer. Notable clients include DNA, SATS, and Skistar.

Kundo's top competitors include Twilio, Genesys and Freshworks.

Kundo offers Case Management, Knowledge Platform, Self Service, and AI Chat.

Kundo has 1 investor. Key investors include Cloud Capital.

The website of Kundo receives about 110 thousand visits a month.

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