About LiveNinja
LiveNinja is a Technology company based in Miami (United States) founded in 2012, and was acquired by Net2phone in January 2017. It operates as a customer Communication tools. LiveNinja has raised $3 million across 5 funding rounds from investors including Seedinvest, Net2phone and Scout Ventures. The company was acqui-hired. LiveNinja offers products and services including UNITE, uContact, Voice Interactions, and Cloud PBX. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Live Chat. Its competitors include Dialpad, Genesys, Zendesk, Freshworks and Twilio and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
Founded in 2012 in Miami, United States, LiveNinja operates in the customer communication sector. A dashboard is offered that integrates various instant messaging platforms into a single interface for brands. Conversations can be initiated on websites or through social media share links. Management of these interactions is supported via an iOS app for mobile access, following a pivot from earlier video chat services.
- Total Equity Funding$3M (USD)
in 5 rounds
- Latest Funding Round$2M (USD), Series A
May 2016
- InvestorsSeedinvest
& 7 more
- Acquired byNet2phone
(Jan 2017)
Products & Services of LiveNinja
LiveNinja offers a comprehensive portfolio of products and services, including UNITE, uContact, Voice Interactions, and Cloud PBX.
All-in-one platform for business voice, video, and messaging services.
Omnichannel platform for customer engagement and interaction management.
System for directing calls and enhancing agent efficiency.
Cloud-based phone system for scalable business communications.
Apps and channels of LiveNinja
its YouTube channel Net2Phone has 918 subscribers and 30 videos.
Videos from LiveNinja
The most watched videos on LiveNinja's YouTube channel, Net2Phone (918 subscribers). Click a video to play it here.
More on Net2Phone.
Funding Insights of LiveNinja
LiveNinja has successfully raised a total of $3M across 5 strategic funding rounds. The most recent funding activity was a Series A round of $2 million completed in May 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $3M
- Total Rounds 5
- Last Round Series A — $2M
- First Round $500,000
(Dec 2012)
- Investors Count 7
All 5 funding rounds of LiveNinja with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2016 | $2M | Series A | – | – | |
| Jan 2015 | – | Series A | – | – | |
| Mar 2014 | $500,000 | Angel Round | – | – | – |
| Feb 2013 | $450,000 | Debt – Conventional | – | – | – |
| Dec 2012 | $500,000 | Seed | – | superconf.co, Dadneo | – |
8 investors in total: 8 institutional.
Investors in LiveNinja
LiveNinja has secured backing from 8 investors, including venture fund and institutional investors. Prominent investors backing the company include Seedinvest, Net2phone and Scout Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage venture capital investments in frontier technologies are made. | – | scoutventures.com | - | |
Investments are made in industrial and life sciences technology companies. | – | anzupartners.com | Washington, Dc, United States | |
Tech focused early stage VC firm investing in the US | – | cvcatalyst.com | New York, United States | |
Corporate venture capital firm backed by Citi | – | citi.com/ventures | San Francisco, United States | |
DADNEO Capital is engaged in venture capital and startup investment. | – | dadneo.capital | Santiago, Chile | |
Startups are connected to investors via equity and revenue-based crowdfunding. | 2012 | seedinvest.com | New York, United States | |
- | – | superconf.co | - | |
Cloud-based telephony and SIP trunking services are offered to businesses. | 1996 | net2phone.com | Newark, United States |
Investor details for LiveNinja
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of LiveNinja
7 people are tracked at LiveNinja (5 in leadership, 2 in team).
| Name | Role | Group |
|---|---|---|
Jonah Fink | President | Leadership |
Mark Staley | Director Of Customer Success | Leadership |
Denise D'Arienzo | VP Of Marketing & Sales Operations | Leadership |
Jeffrey S. | Chief Technology Officer | Leadership |
Joaquin Moreira | Director Marketing | Leadership |
Doreen Gerber | Senior Project Manager | Team |
Ryan Jugert | Channel Sales Manager | Team |
Complete people profiles for LiveNinja
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of LiveNinja
4 dated milestones of LiveNinja across 5 years, from founding to its latest funding, stage changes and deals.
- Founded LiveNinja is founded.
- Funding First funding round of $500K.
- Funding Latest funding round, Series A, of $2.0M.
- Exit Acquired by Net2phone.
Competitors of LiveNinja
LiveNinja has 9 listed competitors in our database, 9 of them funded. They include Dialpad, Genesys, Zendesk, Freshworks and Twilio, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of LiveNinja
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of LiveNinja
Websites that share an audience with LiveNinja (liveninja.com).
Websites whose visitors overlap most with LiveNinja. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
stompernet.com | stompernet.com | 100% | – | – | – |
videocentric.co.uk | videocentric.co.uk | 58% | – | #6,774,504 | – |
| liveexperts.tv | 38% | – | – | View details | |
helpouts.google.com | helpouts.google.com | 37% | – | – | – |
| creativelive.com | 27% | 174.6K | #202,143 | View details |
Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as LiveNinja (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about LiveNinja
LiveNinja was founded in 2012.
LiveNinja is headquartered in Miami, United States. It is registered at Miami, Florida, United States.
LiveNinja is a funded company, having raised a total of $3M across 5 funding rounds to date. The company's 1st funding round was a Seed of $500K, raised on Dec 2012.
Founded in 2012 in Miami, United States, LiveNinja operates in the customer communication sector. A dashboard is offered that integrates various instant messaging platforms into a single interface for brands. Conversations can be initiated on websites or through social media share links. Management of these interactions is supported via an iOS app for mobile access, following a pivot from earlier video chat services.
LiveNinja's top competitors include Twilio, Genesys and Freshworks.
LiveNinja offers UNITE, uContact, Voice Interactions, and Cloud PBX.
LiveNinja has 8 investors. Key investors include Seedinvest, Net2phone, Scout Ventures, Anzu Partners, and CV Catalyst.
Yes. LiveNinja was acquired by Net2phone in January 2017.