About TotalCX
TotalCX is a Technology company based in Houston (United States) founded in 2008 by Jack Behar, and was acquired by CallRevu in May 2024. TotalCX offers products and services including Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management. Its focus areas include Enterprise Applications, Customer Service Software, Industry Specifc and Automotive. Its competitors include Xtime, myKaarma, Dealer.com, MotorK and CDK Global and 5 more; 8 of its 10 listed competitors have raised funding.
Company details
Platform offering customer communications solutions for automotive dealers. It uses combining AI, automation technology, cloud phone systems, and call performance training. It helps dealerships track inbound and outbound calls, combined phone system and analytics platform, and provides a call recording solution.
- Headquarters Houston, United States
- Founders Jack Behar
- Stage Acquired
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website totalcx.com
- Social LinkedIn Facebook
- Acquired by CallRevu (May 2024)
Products & Services of TotalCX
TotalCX offers a comprehensive portfolio of products and services, including Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management.
Transforms calls into opportunities for dealerships.
Reviews and enhances customer conversations for better outcomes.
Optimizes interactions to drive growth and sales performance.
Refines skills to maximize effectiveness in communications.
Boosts and protects dealership brand image online.
Investors in TotalCX
TotalCX has secured backing from 1 investor. Prominent investors backing the company include CallRevu.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
SaaS solutions for automotive dealership operations management are delivered. | 2006 | callrevu.com | Towson, United States |
Investor details for TotalCX
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People of TotalCX
28 people are tracked at TotalCX (11 in leadership, 17 in team).
| Name | Role | Group |
|---|---|---|
Jack Behar | Co-Founder | Leadership |
Jennifer Sanford | Chief Marketing Officer | Leadership |
Jonathan Jackson | Chief Experience Officer | Leadership |
Brian Futrell | Chief Operating Officer | Leadership |
Chrissy Iudice | Director Of Customer Success | Leadership |
Stephen Kaplus | Director Of Strategic Major Accounts | Leadership |
Gary Graves | CEO and Co-Founder | Leadership |
David Malone | Chief Sales Officer | Leadership |
Jon Findley | Vice President Of Communications And Infrastructure | Leadership |
Reggie F. | Vice President Of Sales | Leadership |
Jose Rodriguez Bacallao | Vice President Of Research & Development | Leadership |
Kristin Vargas | Digital Marketing Manager | Team |
Cameron Rushton | Manager Of Hosted Services | Team |
Brandon Orlando | Regional Account Executive | Team |
Adan Cisneros | Tech Support | Team |
Micah Rutherford | Customer Experience Manager | Team |
Michele Deflorio | Experience Manager | Team |
Scott Allen | Sales Executive, Western Region | Team |
Kimo McGhee | Marketing & Inside Sales | Team |
Tony Lopez | Customer Success Manager | Team |
8 more people are available in the full profile.
Complete people profiles for TotalCX
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Timeline of TotalCX
2 dated milestones of TotalCX across 16 years, from founding to its latest funding, stage changes and deals.
- Founded TotalCX is founded.
- Exit Acquired by CallRevu.
Competitors of TotalCX
TotalCX has 10 listed competitors in our database, 8 of them funded. They include Xtime, myKaarma, Dealer.com, MotorK and CDK Global, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| xtime.com | 2004 | San Francisco, United States | $26.51M | 267 | Customer engagement tools for automotive dealers are provided. | |
| mykaarma.com | 2012 | Los Angeles, United States | $15M | 81 | SaaS-based customer interaction management is provided for dealerships. | |
| dealer.com | 1998 | Burlington, United States | $40M | – | Digital marketing solutions for automotive dealerships are delivered. | |
| motork.io | 2010 | London, United Kingdom | $14.2M | 400 | Cloud-based digital marketing solutions are delivered for the automotive sector. | |
| cdkglobal.com | 1972 | Hoffman Estates, United States | – | 739 | Cloud-driven management systems for auto dealerships are provided. | |
| rollick.io | 2017 | Austin, United States | $5.6M | 89 | Omnichannel marketing automation is provided to automotive OEMs and dealers. | |
| carnow.com | 2014 | Atlanta, United States | $30M | – | SaaS tools enable digital customer engagement for automotive dealers. | |
| affinitiv.com | 1999 | Buffalo Grove, United States | – | 508 | Cloud-based marketing automation is offered for the automobile industry. | |
| numa.com | 1995 | Oakland, United States | $32M | 55 | Text-based customer support is enabled through a chat platform. | |
| truvideo.com | 2015 | Wellesley, United States | $40M | – | SaaS-based marketing solutions for automotive dealerships |
Detailed competitors of TotalCX
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Top companies in Sales Force Automation
10 companies that operate in the same segment as TotalCX (Sales Force Automation), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of AI-powered customer relationship management software | 2005 | Cambridge, Massachusetts, United States | USD 100.7 M | USD 3.13 B | 8,250 | |
Contact databases and sales intelligence are supplied to businesses. | 2000 | Vancouver, Washington, United States | USD 32 M | USD 1.25 B | 3,510 | |
Sales prospecting and engagement tools are offered to enterprises. | 2011 | Atlanta, Georgia, United States | USD 246.48 M | – | 1,121 | |
Cloud-based CRM and collaboration solutions are provided for enterprises. | 1999 | San Francisco, California, United States | USD 52 M | USD 37.9 B | 76,450 | |
Cloud and AI-based electronic signatures and contract management are provided. | 2003 | San Francisco, California, United States | USD 520 M | USD 3.22 B | 6,840 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-powered CRM for marketing and sales management is provided. | 1996 | Chennai, Tamil Nadu, India | – | USD 1.6 B | 17,856 | |
Lead management platform with analytics and engagement tools is provided. | 2015 | San Francisco, California, United States | USD 250.42 M | – | 928 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
Business card management software for enterprises | 2007 | Tokyo, Tokyo, Japan | USD 118.47 M | USD 337.55 M | 2,230 |
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Related news about Totalcx
Complete news archive for TotalCX
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Frequently Asked Questions about TotalCX
TotalCX was founded in 2008.
TotalCX is headquartered in Houston, United States. It is registered at Houston, Texas, United States.
Platform offering customer communications solutions for automotive dealers. It uses combining AI, automation technology, cloud phone systems, and call performance training. It helps dealerships track inbound and outbound calls, combined phone system and analytics platform, and provides a call recording solution.
TotalCX offers Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management.
TotalCX has 1 investor. Key investors include CallRevu.
Yes. TotalCX was acquired by CallRevu in May 2024.