TotalCX

Houston, United States Founded: 2008 • Age: 18 yrs Acquired By CallRevu
Platform offering customer communications solutions for automotive dealers

About TotalCX

TotalCX is a company based in Houston (United States) founded in 2008 by Jack Behar was acquired by CallRevu in May 2024.. TotalCX offers products and services including Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management. TotalCX operates in a competitive market with competitors including Xtime, myKaarma, Dealer.com, MotorK and CDK Global, among others.

  • Headquarter Houston, United States
  • Founders Jack Behar
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Technology → Marketing, Adtech & Commerce Technology
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Latest Funding Round
  • Investors
  • Employee Count
    Employee Count
  • Acquired by
    CallRevu

    (May 14, 2024)

Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • Full access to every database India & global coverage, advanced filters and rich profile details
  • Always-on access from your team account Single premium plan for everything you see on the portal

Products & Services of TotalCX

TotalCX offers a comprehensive portfolio of products and services, including Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Transforms calls into opportunities for dealerships.

Reviews and enhances customer conversations for better outcomes.

Optimizes interactions to drive growth and sales performance.

Refines skills to maximize effectiveness in communications.

Boosts and protects dealership brand image online.

People of TotalCX
Headcount 50-200
Employee Profiles 28
Employee Profiles
People
Kristin Vargas
Digital Marketing Manager
People
Jennifer Sanford
Chief Marketing Officer
People
Cameron Rushton
Manager Of Hosted Services
People
Adan Cisneros
Tech Support

Unlock access to complete

Funding Insights of TotalCX

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in TotalCX

TotalCX has secured backing from 1 investor. Prominent investors backing the company include CallRevu. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Investor Description Founded Year Domain Location
SaaS solutions for automotive dealership operations management are delivered.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by TotalCX

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - TotalCX

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Totalcx Comparisons

Employees
+
Add Comparison
Available on Premium

Competitors of TotalCX

TotalCX operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Xtime, myKaarma, Dealer.com, MotorK and CDK Global, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Customer engagement tools for automotive dealers are provided.
domain founded_year HQ Location
SaaS-based customer interaction management is provided for dealerships.
domain founded_year HQ Location
Digital marketing solutions for automotive dealerships are delivered.
domain founded_year HQ Location
Cloud-based digital marketing solutions are delivered for the automotive sector.
domain founded_year HQ Location
Cloud-driven management systems for auto dealerships are provided.
domain founded_year HQ Location
Omnichannel marketing automation is provided to automotive OEMs and dealers.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Totalcx

Frequently Asked Questions about TotalCX

When was TotalCX founded?

TotalCX was founded in 2008.

Where is TotalCX located?

TotalCX is headquartered in Houston, United States. It is registered at Houston, Texas, United States.

What does TotalCX do?

Platform offering customer communications solutions for automotive dealers. It uses combining AI, automation technology, cloud phone systems, and call performance training. It helps dealerships track inbound and outbound calls, combined phone system and analytics platform, and provides a call recording solution.

Who are the top competitors of TotalCX?

TotalCX's top competitors include Xtime, MotorK and Numa.

What products or services does TotalCX offer?

TotalCX offers Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management.

Who are TotalCX's investors?

TotalCX has 1 investor. Key investors include CallRevu.

Explore millions of companies — effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals — all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available