About TotalCX
TotalCX is a company based in Houston (United States) founded in 2008 by Jack Behar was acquired by CallRevu in May 2024.. TotalCX offers products and services including Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management. TotalCX operates in a competitive market with competitors including Xtime, myKaarma, Dealer.com, MotorK and CDK Global, among others.
- Headquarter Houston, United States
- Founders Jack Behar
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Sectors
Technology
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Email
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Phone
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Website
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Social
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Products & Services of TotalCX
TotalCX offers a comprehensive portfolio of products and services, including Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Transforms calls into opportunities for dealerships.
Reviews and enhances customer conversations for better outcomes.
Optimizes interactions to drive growth and sales performance.
Refines skills to maximize effectiveness in communications.
Boosts and protects dealership brand image online.
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Funding Insights of TotalCX
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in TotalCX
TotalCX has secured backing from 1 investor. Prominent investors backing the company include CallRevu. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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SaaS solutions for automotive dealership operations management are delivered.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by TotalCX
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - TotalCX
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Totalcx Comparisons
Competitors of TotalCX
TotalCX operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Xtime, myKaarma, Dealer.com, MotorK and CDK Global, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Customer engagement tools for automotive dealers are provided.
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| domain | founded_year | HQ Location |
SaaS-based customer interaction management is provided for dealerships.
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| domain | founded_year | HQ Location |
Digital marketing solutions for automotive dealerships are delivered.
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| domain | founded_year | HQ Location |
Cloud-based digital marketing solutions are delivered for the automotive sector.
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| domain | founded_year | HQ Location |
Cloud-driven management systems for auto dealerships are provided.
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| domain | founded_year | HQ Location |
Omnichannel marketing automation is provided to automotive OEMs and dealers.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Totalcx
Frequently Asked Questions about TotalCX
When was TotalCX founded?
TotalCX was founded in 2008.
Where is TotalCX located?
TotalCX is headquartered in Houston, United States. It is registered at Houston, Texas, United States.
What does TotalCX do?
Platform offering customer communications solutions for automotive dealers. It uses combining AI, automation technology, cloud phone systems, and call performance training. It helps dealerships track inbound and outbound calls, combined phone system and analytics platform, and provides a call recording solution.
What products or services does TotalCX offer?
TotalCX offers Phone System, Call Monitoring, Analytics and Insights, Training, and Reputation Management.
Who are TotalCX's investors?
TotalCX has 1 investor. Key investors include CallRevu.