Zappix

Burlington, United States Founded: 2011 • Age: 15 yrs
Cloud-based visual IVR and self-service solutions are offered.

About Zappix

Zappix is a Technology company based in Burlington (United States) founded in 2011. It operates as a cloud-based visual IVR and self-service solutions are offered. Its website zappix.com draws about 90 thousand monthly visits. Zappix offers products and services including Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and IVR. Its legal entity is Zappix, Inc. Its competitors include TuVox, TrustID, Radish Systems, Callvu and Truly and 3 more; 6 of its 8 listed competitors have raised funding.

Company details

Zappix was founded in 2011 in Burlington, United States, focusing on cloud-based visual IVR and self-service solutions within the contact center technology sector. Integration with existing IVR systems and voice channels is supported, alongside omnichannel analytics for issue resolution and transactions. An intuitive visual interface of phone menu options is delivered via iOS and Android apps, enabling consumer interaction with company services.

  • Headquarters Burlington, United States
  • Sectors
    Technology
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website zappix.com
  • Social LinkedIn X Facebook YouTube
  • Legal Name Zappix, Inc.
Key Metrics

Products & Services of Zappix

Zappix offers a comprehensive portfolio of products and services, including Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite.

Digital Outreach
Customer Engagement

Automates omni-channel outreach to maximize customer interactions.

Digital Self-Service
Self-Service Platform

Deflects calls to digital channels for cost reduction.

Digital Agent Assist
Agent Optimization

Enhances agent productivity with in-call intelligence.

Analytics Suite
Data Analytics

Provides actionable insights on customer interactions.

Apps and channels of Zappix

its YouTube channel Zappix Digital Engagement has 37 subscribers and 30 videos.

Zappix Digital Engagement
YouTube 37 subscribers 30 videos Science & Technology
Open channel

Videos from Zappix

The most watched videos on Zappix's YouTube channel, Zappix Digital Engagement (37 subscribers). Click a video to play it here.

CX Tech Talk Dr. Abha Agrawal
49 views
The Patient No-Show Problem with Steve Pappas
7 views
Zappix CX Tech Talks: Colleen Beers
7 views
Zappix Client Story: GRM ROI
6 views

More on Zappix Digital Engagement.

Funding Insights of Zappix

  • Total Rounds 2
  • Investors Count 1

All 2 funding rounds of Zappix with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jan 2017–Series A––
–
Mar 2013–Seed––
Valuation history

1 investors in total: 1 institutional.

Investors in Zappix

Zappix has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Kormeli.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Early-stage investments in US and Israel are made by Kormeli.
–kormeli.comBurlington, United States
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Investor details for Zappix

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  • Round participation
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People of Zappix

8 people are tracked at Zappix (3 in leadership, 2 in board & advisors, 3 in team).

NameRoleGroup
Yossi Abraham
President & CEOLeadership
Prakash Guggilam
CTOLeadership
Bob Barrows
VP Global Head - Partnership Sales And Business DevelopmentLeadership
Patrick Byrne
Board MemberBoard & advisors
Avner Schneur
ChairmanBoard & advisors
Antonio Moreno Otto
Business Development RepresentativeTeam
Sam Fay
Healthcare Sales ManagerTeam
Michael Demers
Operations ManagerTeam
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Complete people profiles for Zappix

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Timeline of Zappix

3 dated milestones of Zappix across 6 years, from founding to its latest funding, stage changes and deals.

  1. Founded Zappix is founded.
  2. Funding First funding round.
  3. Funding Latest funding round, Series A,.

Competitors of Zappix

Zappix has 8 listed competitors in our database, 6 of them funded. They include TuVox, TrustID, Radish Systems, Callvu and Truly, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
tuvox.com2000Cupertino, United States$46.19M–
IVR and self-service solutions for inbound and outbound calls
trustid.co.uk2007Reading, United Kingdom$14M18
API development and ID verification services are provided.
radishsystems.com2009Boulder, United States$311,000–
Visual IVR and live assistance solutions are offered.
callvu.com2012Wilmington, United States$19M–
AI-driven digital solutions for customer experiences in businesses are offered.
truly.co2013San Francisco, United States$1.52M1
Customer engagement and software driven telephony management solutions
ubona.com2007Bengaluru, India–126
AI-powered customer communication platform and support services are provided.
vividtech.io2013Coalville, United Kingdom$350,000–
Provides objective reviews, rankings, and guides for safe online gambling platforms.
contactsolutions.com2002Reston, United States––
On-demand contact automation solutions including IVR and messaging are provided.
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Detailed competitors of Zappix

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  • Operating metrics
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Verified entity values are shown only after access is granted.

Web traffic of Zappix

The website of Zappix (zappix.com) receives about 89.9K visits a month.

  • Monthly visits
    89.9K

    ▲ 38.7% vs previous month

Similar websites

Websites whose visitors overlap most with Zappix. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
google.com
100%
85.8B#1View details
facebook.com
96%
12.1B#3View details
reddit.com
96%
4.4B#9View details
instagram.com
82%
7.1B#4View details
x.com
82%
4.5B#5View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 14 similar websites and full traffic analytics for Zappix

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 14 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Top companies in Customer Experience & Support Software

10 companies that operate in the same segment as Zappix (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M1,511
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 440 M–1,522
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Related news about Zappix

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Complete news archive for Zappix

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Frequently Asked Questions about Zappix

Zappix was founded in 2011 and raised its 1st funding round 2 years after it was founded.

Zappix is headquartered in Burlington, United States. It is registered at Burlington, Vermont, United States.

Zappix was founded in 2011 in Burlington, United States, focusing on cloud-based visual IVR and self-service solutions within the contact center technology sector. Integration with existing IVR systems and voice channels is supported, alongside omnichannel analytics for issue resolution and transactions. An intuitive visual interface of phone menu options is delivered via iOS and Android apps, enabling consumer interaction with company services.

Zappix's top competitors include Callvu, Radish Systems and Ubona.

Zappix offers Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite.

Zappix has 1 investor. Key investors include Kormeli.

Zappix operates through Zappix, Inc..

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