
About Zappix
Zappix is a Technology company based in Burlington (United States) founded in 2011. It operates as a cloud-based visual IVR and self-service solutions are offered. Its website zappix.com draws about 90 thousand monthly visits. Zappix offers products and services including Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and IVR. Its legal entity is Zappix, Inc. Its competitors include TuVox, TrustID, Radish Systems, Callvu and Truly and 3 more; 6 of its 8 listed competitors have raised funding.
Company details
Zappix was founded in 2011 in Burlington, United States, focusing on cloud-based visual IVR and self-service solutions within the contact center technology sector. Integration with existing IVR systems and voice channels is supported, alongside omnichannel analytics for issue resolution and transactions. An intuitive visual interface of phone menu options is delivered via iOS and Android apps, enabling consumer interaction with company services.
- Headquarters Burlington, United States
- SectorsTechnology
- Emailβ’β’β’β’β’β’β’β’
- Website zappix.com
- Social LinkedIn X Facebook YouTube
- Legal Name Zappix, Inc.
- Investors
Products & Services of Zappix
Zappix offers a comprehensive portfolio of products and services, including Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite.
Automates omni-channel outreach to maximize customer interactions.
Deflects calls to digital channels for cost reduction.
Enhances agent productivity with in-call intelligence.
Provides actionable insights on customer interactions.
Apps and channels of Zappix
its YouTube channel Zappix Digital Engagement has 37 subscribers and 30 videos.
Videos from Zappix
The most watched videos on Zappix's YouTube channel, Zappix Digital Engagement (37 subscribers). Click a video to play it here.
More on Zappix Digital Engagement.
Funding Insights of Zappix
- Total Rounds 2
- Investors Count 1
All 2 funding rounds of Zappix with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2017 | – | Series A | β | β | β |
| Mar 2013 | – | Seed | β | β |
1 investors in total: 1 institutional.
Investors in Zappix
Zappix has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Kormeli.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early-stage investments in US and Israel are made by Kormeli. | – | kormeli.com | Burlington, United States |
Investor details for Zappix
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Zappix
8 people are tracked at Zappix (3 in leadership, 2 in board & advisors, 3 in team).
| Name | Role | Group |
|---|---|---|
Yossi Abraham | President & CEO | Leadership |
Prakash Guggilam | CTO | Leadership |
Bob Barrows | VP Global Head - Partnership Sales And Business Development | Leadership |
Patrick Byrne | Board Member | Board & advisors |
Avner Schneur | Chairman | Board & advisors |
Antonio Moreno Otto | Business Development Representative | Team |
Sam Fay | Healthcare Sales Manager | Team |
Michael Demers | Operations Manager | Team |
Complete people profiles for Zappix
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Zappix
3 dated milestones of Zappix across 6 years, from founding to its latest funding, stage changes and deals.
- Founded Zappix is founded.
- Funding First funding round.
- Funding Latest funding round, Series A,.
Competitors of Zappix
Zappix has 8 listed competitors in our database, 6 of them funded. They include TuVox, TrustID, Radish Systems, Callvu and Truly, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| tuvox.com | 2000 | Cupertino, United States | $46.19M | – | IVR and self-service solutions for inbound and outbound calls | |
| trustid.co.uk | 2007 | Reading, United Kingdom | $14M | 18 | API development and ID verification services are provided. | |
| radishsystems.com | 2009 | Boulder, United States | $311,000 | – | Visual IVR and live assistance solutions are offered. | |
| callvu.com | 2012 | Wilmington, United States | $19M | – | AI-driven digital solutions for customer experiences in businesses are offered. | |
| truly.co | 2013 | San Francisco, United States | $1.52M | 1 | Customer engagement and software driven telephony management solutions | |
| ubona.com | 2007 | Bengaluru, India | – | 126 | AI-powered customer communication platform and support services are provided. | |
| vividtech.io | 2013 | Coalville, United Kingdom | $350,000 | – | Provides objective reviews, rankings, and guides for safe online gambling platforms. | |
| contactsolutions.com | 2002 | Reston, United States | – | – | On-demand contact automation solutions including IVR and messaging are provided. |
Detailed competitors of Zappix
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Zappix
The website of Zappix (zappix.com) receives about 89.9K visits a month.
- Monthly visits89.9K
▲ 38.7% vs previous month
Websites whose visitors overlap most with Zappix. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| google.com | 100% | 85.8B | #1 | View details | |
| facebook.com | 96% | 12.1B | #3 | View details | |
| reddit.com | 96% | 4.4B | #9 | View details | |
| instagram.com | 82% | 7.1B | #4 | View details | |
| x.com | 82% | 4.5B | #5 | View details | |
| β’β’β’β’β’β’β’β’β’β’ | β’β’β’β’β’β’.com | β’β’% | β’.β’M | #β’β’β’β’β’ | β |
| β’β’β’β’β’β’β’β’β’β’ | β’β’β’β’β’β’.com | β’β’% | β’.β’M | #β’β’β’β’β’ | β |
| β’β’β’β’β’β’β’β’β’β’ | β’β’β’β’β’β’.com | β’β’% | β’.β’M | #β’β’β’β’β’ | β |
All 14 similar websites and full traffic analytics for Zappix
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 14 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as Zappix (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Related news about Zappix
Complete news archive for Zappix
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about Zappix
Zappix was founded in 2011 and raised its 1st funding round 2 years after it was founded.
Zappix is headquartered in Burlington, United States. It is registered at Burlington, Vermont, United States.
Zappix was founded in 2011 in Burlington, United States, focusing on cloud-based visual IVR and self-service solutions within the contact center technology sector. Integration with existing IVR systems and voice channels is supported, alongside omnichannel analytics for issue resolution and transactions. An intuitive visual interface of phone menu options is delivered via iOS and Android apps, enabling consumer interaction with company services.
Zappix's top competitors include Callvu, Radish Systems and Ubona.
Zappix offers Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite.
Zappix has 1 investor. Key investors include Kormeli.
Zappix operates through Zappix, Inc..
