About Zappix
Zappix is a company based in Burlington (United States) founded in 2011.. Zappix offers products and services including Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite. Zappix operates in a competitive market with competitors including TuVox, TrustID, Radish Systems, Callvu and Truly, among others.
- Headquarter Burlington, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Zappix, Inc.
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Annual Revenue
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Net Profit
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Latest Funding Round
- Investors
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Employee Count
Employee Count
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Products & Services of Zappix
Zappix offers a comprehensive portfolio of products and services, including Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates omni-channel outreach to maximize customer interactions.
Deflects calls to digital channels for cost reduction.
Enhances agent productivity with in-call intelligence.
Provides actionable insights on customer interactions.
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Funding Insights of Zappix
- Total Funding Total Funding
- Total Rounds 2
- Last Round Last Round
- First Round First Round
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jan, 2017 | Amount | Series A - Zappix | Valuation |
investors |
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| Mar, 2013 | Amount | Seed - Zappix | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Zappix
Zappix has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Kormeli. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early-stage investments in US and Israel are made by Kormeli.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Zappix
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Zappix
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Zappix Comparisons
Competitors of Zappix
Zappix operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as TuVox, TrustID, Radish Systems, Callvu and Truly, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
IVR and self-service solutions for inbound and outbound calls
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API development and ID verification services are provided.
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| domain | founded_year | HQ Location |
Visual IVR and live assistance solutions are offered.
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AI-driven digital solutions for customer experiences in businesses are offered.
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Customer engagement and software driven telephony management solutions
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| domain | founded_year | HQ Location |
AI-powered customer communication platform and support services are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Zappix
Frequently Asked Questions about Zappix
When was Zappix founded?
Zappix was founded in 2011 and raised its 1st funding round 2 years after it was founded.
Where is Zappix located?
Zappix is headquartered in Burlington, United States. It is registered at Burlington, Vermont, United States.
What does Zappix do?
Zappix was founded in 2011 in Burlington, United States, focusing on cloud-based visual IVR and self-service solutions within the contact center technology sector. Integration with existing IVR systems and voice channels is supported, alongside omnichannel analytics for issue resolution and transactions. An intuitive visual interface of phone menu options is delivered via iOS and Android apps, enabling consumer interaction with company services.
Who are the top competitors of Zappix?
Zappix's top competitors include Callvu, Radish Systems and Ubona.
What products or services does Zappix offer?
Zappix offers Digital Outreach, Digital Self-Service, Digital Agent Assist, and Analytics Suite.
Who are Zappix's investors?
Zappix has 1 investor. Key investors include Kormeli.
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