Collab

Lisbon, Portugal Founded: 2003 • Age: 23 yrs Acquired By Lumine Group
SIP-based call center platforms are offered for large enterprises.

About Collab

Collab is a Technology company based in Lisbon (Portugal) founded in 2003, and was acquired by Lumine Group in March 2020. It operates as a SIP-based call center platforms are offered for large enterprises. It operates on a SaaS (Software-as-a-Service) and Managed Services model. Collab has raised $1.03 million across 1 funding round from investors including Novabase Capital and Lumine Group. Its chief executive is Pedro Rodrigues. Its website collab.com draws about 17 thousand monthly visits. Collab offers products and services including OneContact Suite, Nubitalk Cloud, and OneContact PBX. Its focus areas include Software and Customer Relationship Management (CRM). Its competitors include Dialpad, Genesys, Freshworks, Twilio and Zendesk and 4 more; 9 of its 9 listed competitors have raised funding.

Company details

Collab is engaged in delivering advanced contact center software solutions through its flagship product, OneContact Suite. The company operates in the technology sector, focusing on customer interaction and engagement. Solutions offered include omnichannel communication, AI-powered modules, CRM integration, and data analytics. Services are designed to enhance customer experiences and improve employee productivity across various industries. Emphasis is placed on balancing automation with human interaction to ensure seamless and personalized customer support.

Key Metrics

Products & Services of Collab

Collab offers a comprehensive portfolio of products and services, including OneContact Suite, Nubitalk Cloud, and OneContact PBX.

OneContact Suite
Contact Center Software

Software for managing omnichannel customer interaction experiences.

Nubitalk Cloud
Cloud Services

Cloud-based platform supporting contact center operations.

OneContact PBX
Telephony Solutions

Telephony system for business communication and efficiency.

Apps and channels of Collab

its YouTube channel CollabCC has 360 subscribers and 30 videos.

CollabCC
YouTube 360 subscribers 30 videos Science & Technology
Open channel

Videos from Collab

The most watched videos on Collab's YouTube channel, CollabCC (360 subscribers). Click a video to play it here.

[ENG] OneContact Data Studio
558 views
[ENG] OneContact Agent Scripting
348 views
Collab Case Study - SFR Business (France)
309 views
Collab & WDS BotExpert
271 views

More on CollabCC.

Funding Insights of Collab

Collab has successfully raised a total of $1.03M through 1 strategic funding round. The most recent funding activity was a Seed round of $1.03 million completed in May 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $1.03M
  • Total Rounds 1
  • Last Round Seed β€” $1.03M
  • First Round $1.03M

    (May 2014)

  • Investors Count 1

All 1 funding rounds of Collab with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
May 2014$1.03MSeed––
Valuation history

2 investors in total: 2 institutional.

Investors in Collab

Collab has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Novabase Capital and Lumine Group.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Support is provided to Portuguese ICT startups by Novabase Capital.
–novabasecapital.ptLisbon, Portugal
Communications and media software businesses are acquired and strengthened by Lumine Group.
–luminegroup.comMississauga, Canada
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Investor details for Collab

The complete investor list, round-by-round participation and investor portfolios require an active premium plan.

  • Complete investor list
  • Round participation
  • Investor portfolios
  • Co-investor network

Verified entity values are shown only after access is granted.

People of Collab

1 people are tracked at Collab (1 in leadership).

NameRoleGroup
Pedro Rodrigues
CEOLeadership
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Complete people profiles for Collab

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

  • Full employee list
  • Team structure
  • Board tenure
  • Professional contacts

Verified entity values are shown only after access is granted.

Timeline of Collab

3 dated milestones of Collab across 17 years, from founding to its latest funding, stage changes and deals.

  1. Founded Collab is founded.
  2. Funding First funding round of $1.0M.
  3. Exit Acquired by Lumine Group.

Competitors of Collab

Collab has 9 listed competitors in our database, 9 of them funded. They include Dialpad, Genesys, Freshworks, Twilio and Zendesk, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
freshworks.com2010San Mateo, United States$400.05M4,400
Cloud-based business process management suite solutions are delivered.
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
vonage.com2001Holmdel, United States$644.57M1,089
Provider of contact center business communication solutions
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
infobip.com2006London, United Kingdom$414.05M3,179
Cloud-based messaging and communication solutions are provided for enterprises.
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Detailed competitors of Collab

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Web traffic of Collab

The website of Collab (collab.com) receives about 17.5K visits a month.

  • Monthly visits
    17.5K

    ▲ 4.7% vs previous month

Similar websites

Websites whose visitors overlap most with Collab. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
ziwo.io
100%
98.6K#386,647View details
build-a-web-site.co.uk
build-a-web-site.co.uk
93%
–––
cmcnetworks.net
cmcnetworks.net
62%
–––
computerage.com.my
computerage.com.my
59%
–––
itsecurity.com
itsecurity.com
59%
–––
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
Premium access

All 10 similar websites and full traffic analytics for Collab

The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.

  • 10 similar websites
  • Audience overlap
  • Engagement analytics
  • Traffic by brand

Verified entity values are shown only after access is granted.

Top companies in Customer Experience & Support Software

10 companies that operate in the same segment as Collab (Customer Experience & Support Software), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Cloud-based omnichannel customer experience and contact center solutions are delivered.
1990Daly City, California, United StatesUSD 3.01 B–651
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
Cloud-based unified communication solutions including voice and video are provided.
2011San Ramon, California, United StatesUSD 475.91 MUSD 4.12 M1,511
Provider of AI and cloud based contact center suite solutions
2001San Ramon, California, United StatesUSD 84.1 MUSD 1.15 B3,070
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 440 M–1,522
VoIP communication management is facilitated via a cloud-based enterprise platform.
1999Raleigh, North Carolina, United StatesUSD 21.89 MUSD 753.82 M1,100
Provider of customer communications management platform
2008Stockholm, SwedenUSD 12 MUSD 2.94 B4,080
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Frequently Asked Questions about Collab

Collab was founded in 2003 and raised its 1st funding round 11 years after it was founded.

Collab is headquartered in Lisbon, Portugal.

Pedro Rodrigues is the current CEO of Collab.

Collab is a funded company, having raised a total of $1.03M across 1 funding round to date. The company's 1st funding round was a Seed of $1.03M, raised on May 2014.

Collab is engaged in delivering advanced contact center software solutions through its flagship product, OneContact Suite. The company operates in the technology sector, focusing on customer interaction and engagement. Solutions offered include omnichannel communication, AI-powered modules, CRM integration, and data analytics. Services are designed to enhance customer experiences and improve employee productivity across various industries. Emphasis is placed on balancing automation with human interaction to ensure seamless and personalized customer support.

Collab's top competitors include Twilio, Genesys and Freshworks.

Collab offers OneContact Suite, Nubitalk Cloud, and OneContact PBX.

Collab has 2 investors. Key investors include Novabase Capital, and Lumine Group.

Collab operates through Collab.

Yes. Collab was acquired by Lumine Group in March 2020.

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