About ZIWO
ZIWO is a Technology company based in Dubai (United Arab Emirates) founded in 2010 by Renaud de Gonfreville. It operates as a cloud-based contact center and customer support solutions are provided. The company has 1 employees. Its chief executive is Renaud de Gonfreville. Its website ziwo.io draws about 99 thousand monthly visits. Its Indian entity Ziwo Technologies Private Limited reported revenue of ₹1.78 Cr. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel. Its competitors include Twilio, Genesys, Freshworks, Dialpad and Sprinklr and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
ZIWO was founded in 2010 in Dubai, United Arab Emirates. Cloud-based solutions for contact center and customer support management are offered in the telecommunications software sector. API-based CRM plugins are managed, and virtual phone numbers are connected to enhance customer interactions. Integrations with platforms such as Bitrix, Zoho, and Salesforce are facilitated. Features like call transfer, click-to-call, recording, and comments management are included. Operations follow a subscription-based pricing model.
- Annual Revenue₹1.78 Cr
FY 2025 · +46% YoY
- Net Loss-₹51.8 Lakh
FY 2025 · -29% margin
- EBITDA-₹51.7 Lakh
FY 2025 · -29% margin
- InvestorsWamda Capital
& 2 more
- Employee Count1
Associated legal entities of ZIWO
ZIWO operates through Ziwo Technologies Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Ziwo Technologies Private Limited CIN U72900KA2020FTC139063 | Active | 26 Sep 2020 | Bangalore, Karnataka | ₹1.8 Cr | – | 3 | View details |
Apps and channels of ZIWO
its YouTube channel ZIWO has 852 subscribers and 30 videos.
Videos from ZIWO
The most watched videos on ZIWO's YouTube channel, ZIWO (852 subscribers). Click a video to play it here.
More on ZIWO.
Funding Insights of ZIWO
- Total Rounds 3
- Investors Count 3
All 3 funding rounds of ZIWO with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb 2026 | – | Series A | – | – | |
| Dec 2021 | – | Series A | – | – | – |
| Oct 2019 | – | Series A | – | Wamda Capital |
3 investors in total: 3 institutional.
Investors in ZIWO
ZIWO has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Wamda Capital, Dtec and Amplify Growth.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Tech & Offline focused VC firm investing in seed & growth stage startups in the US & UAE | – | wamdacapital.com | Dubai, United Arab Emirates | |
Startups are incubated and funded by Dtec across multiple sectors. | – | dtec.ae | Dubai, United Arab Emirates | |
- | – | amplifygrowth.partners | - |
Investor details for ZIWO
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Board of directors of Ziwo Technologies Private Limited (ZIWO)
Ziwo Technologies Private Limited is the primary company behind ZIWO. The board of Ziwo Technologies Private Limited currently have 3 directors; the longest-serving is Eric Laurent Jacky Ouisse, appointed in 2020. 3 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Eric Laurent Jacky Ouisse DIN 08895478 | Director | 26 Sep 2020 | 6 yrs | Ziwo Technologies Private Limited |
| Renaud Bruno Marie Joseph De Gonfreville DIN 08895479 | Director | 26 Sep 2020 | 6 yrs | Ziwo Technologies Private Limited |
| Abhishek Arvind Kadam DIN 06647393 | Additional Director | 01 Jan 2026 | 9 mo | Ziwo Technologies Private Limited |
People of ZIWO
1 people are tracked at ZIWO (1 in leadership); the tracked headcount is 1.
| Name | Role | Group |
|---|---|---|
| Co-Founder & CEO | Leadership |
Complete people profiles for ZIWO
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Verified entity values are shown only after access is granted.
Financials of ZIWO
Figures of Ziwo Technologies Private Limited, the primary company behind ZIWO, for FY 2025. Revenue was ₹1.78 Cr (+46% year on year). Net loss was -₹51.8 Lakh (-29% margin). EBITDA was -₹51.7 Lakh (-29% margin). Revenue has grown at a compounded annual rate of +109% over three years.
- ₹1.78 CrRevenue · FY 2025 · +46% YoY
- -₹51.8 LakhNet loss · -29% margin
- -₹51.7 LakhEBITDA · -29% margin
- ₹1 LakhPaid-up capital
- +109%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Ziwo Technologies Private Limited are on its company page.
Detailed financial statements for ZIWO
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Timeline of ZIWO
3 dated milestones of ZIWO across 16 years, from founding to its latest funding, stage changes and deals.
- Founded ZIWO is founded.
- Funding First funding round.
- Funding Latest funding round, Series A,.
Competitors of ZIWO
ZIWO has 9 listed competitors in our database, 9 of them funded. They include Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $400.05M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $644.57M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of ZIWO
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of ZIWO
The website of ZIWO (ziwo.io) receives about 98.6K visits a month.
- Monthly visits98.6K
▲ 3.7% vs previous month
Websites whose visitors overlap most with ZIWO. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| collab.com | 100% | 17.5K | #1,412,486 | View details | |
| unifonic.com | 95% | 79.2K | #270,704 | View details | |
| sobot.io | 93% | 325.5K | #52,030 | View details | |
| nour.net.sa | 92% | 58.1K | #396,825 | View details | |
| ejada.com | 91% | 24.3K | #978,695 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for ZIWO
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
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Top companies in Customer Experience & Support Software
10 companies that operate in the same segment as ZIWO (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 1,511 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 440 M | – | 1,522 | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Related news about Ziwo
Complete news archive for ZIWO
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Frequently Asked Questions about ZIWO
ZIWO was founded in 2010 and raised its 1st funding round 9 years after it was founded.
ZIWO is headquartered in Dubai, United Arab Emirates. It is registered at Dubai, Dubai, United Arab Emirates.
Renaud de Gonfreville is the current CEO of ZIWO. They have also founded this company.
ZIWO has 1 employees.
The primary company behind ZIWO, Ziwo Technologies Private Limited, reported revenue of ₹1.78 Cr for FY 2025, up 46% year on year.
ZIWO was founded in 2010 in Dubai, United Arab Emirates. Cloud-based solutions for contact center and customer support management are offered in the telecommunications software sector. API-based CRM plugins are managed, and virtual phone numbers are connected to enhance customer interactions. Integrations with platforms such as Bitrix, Zoho, and Salesforce are facilitated. Features like call transfer, click-to-call, recording, and comments management are included. Operations follow a subscription-based pricing model.
ZIWO's top competitors include Twilio, Genesys and Freshworks.
ZIWO has 3 investors. Key investors include Wamda Capital, Dtec, and Amplify Growth.
ZIWO operates through Ziwo Technologies Private Limited.
The legal entities of ZIWO currently have 3 directors, including Eric Laurent Jacky Ouisse, Renaud Bruno Marie Joseph De Gonfreville, Abhishek Arvind Kadam.