Output Desk

Sivakasi, India Founded: 2015 • Age: 11 yrs
Help desk software for managing tickets, live chat, and CRM services for businesses.
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About Output Desk

Output Desk is a Technology company based in Sivakasi (India) founded in 2015. It operates as a help desk software for managing tickets, live chat, and CRM services for businesses. It operates on a B2B and SaaS model. The company has 7 employees. Its Indian entity Srimax Software System Private Limited reported revenue of ₹88.6 Lakh. Output Desk offers products and services including Help Desk Software, Live Chat, CRM, Output Messenger, and Output Time. Its focus areas include Information Technology, Enterprise Software, Customer Relationship Management and CRM Integration. Similar companies include Twilio, Genesys, Freshworks, Dialpad and Sprinklr and 4 more; 9 of its 9 listed similar companies have raised funding.

Company details

Output Desk is a software solution that offers on-premise help desk tools for efficient customer and internal support. It integrates email, live chat, and CRM to organize tickets, assign tasks, and provide analytics. Based in Sivakasi, India, it serves businesses by enabling secure management of queries and performance tracking. The platform supports departments like IT and HR for internal ticketing.

Operational Areas
Technology → Sales Force Automation
Technology → Customer Experience & Support Software
Key Metrics
  • Annual Revenue
    ₹88.6 Lakh

    FY 2025 · -12% YoY

  • Net Loss
    -₹5.7 Lakh

    FY 2025 · -6% margin

  • EBITDA
    -₹5.1 Lakh

    FY 2025 · -6% margin

  • Employee Count
    7

Products & Services of Output Desk

Output Desk offers a comprehensive portfolio of products and services, including Help Desk Software, Live Chat, CRM, Output Messenger, and Output Time.

Help Desk Software
Customer Support

Platform for managing and organizing customer support tickets.

Live Chat
Communication

Tool for real-time customer interactions and query resolution.

CRM
Customer Management

System for tracking leads and managing customer relationships.

Output Messenger
Internal Communication

Secure instant messaging for office collaboration.

Output Time
Project Management

Tool for tracking projects and time management.

Board of directors of Srimax Software System Private Limited (Output Desk)

Srimax Software System Private Limited is the primary company behind Output Desk. The board of Srimax Software System Private Limited currently have 2 directors; the longest-serving is Balasubramanian Duraiprasanna, appointed in 2015.

DirectorDesignationAppointedTenureEntity
Balasubramanian Duraiprasanna
DIN 07030298
Director31 Mar 201511 yrs 6 moSrimax Software System Private Limited
Kannan Shenbagamoorthy
DIN 07106038
Director31 Mar 201511 yrs 6 moSrimax Software System Private Limited

Financials of Output Desk

Figures of Srimax Software System Private Limited, the primary company behind Output Desk, for FY 2025. Revenue was ₹88.6 Lakh (-12% year on year). Net loss was -₹5.7 Lakh (-6% margin). EBITDA was -₹5.1 Lakh (-6% margin). Revenue has grown at a compounded annual rate of -6% over three years and -4% over five years.

  • ₹88.6 LakhRevenue · FY 2025 · -12% YoY
  • -₹5.7 LakhNet loss · -6% margin
  • -₹5.1 LakhEBITDA · -6% margin
  • ₹1 LakhPaid-up capital
  • 7Employees (provident fund records)
  • -6%Revenue CAGR, 3 years
  • -4%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Srimax Software System Private Limited are on its company page.

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Detailed financial statements for Output Desk

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Similar companies to Output Desk

Output Desk has 9 listed similar companies in our database, 9 of them funded. They include Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
Twilio
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
Genesys
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
Freshworks
freshworks.com2010San Mateo, United States$400.05M4,400
Cloud-based business process management suite solutions are delivered.
Dialpad
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
Sprinklr
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
Avaya
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
Vonage
vonage.com2001Holmdel, United States$644.57M1,089
Provider of contact center business communication solutions
Zendesk
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
Infobip
infobip.com2006London, United Kingdom$414.05M3,179
Cloud-based messaging and communication solutions are provided for enterprises.
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Detailed similar companies of Output Desk

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
  • Competitive positioning

Verified entity values are shown only after access is granted.

Top companies in Sales Force Automation

10 companies that operate in the same segment as Output Desk (Sales Force Automation), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
HubSpot
Provider of AI-powered customer relationship management software
2005Cambridge, Massachusetts, United StatesUSD 100.7 MUSD 3.13 B8,250
ZoomInfo
Contact databases and sales intelligence are supplied to businesses.
2000Vancouver, Washington, United StatesUSD 32 MUSD 1.25 B3,510
SalesLoft
Sales prospecting and engagement tools are offered to enterprises.
2011Atlanta, Georgia, United StatesUSD 246.48 M–1,121
Salesforce
Cloud-based CRM and collaboration solutions are provided for enterprises.
1999San Francisco, California, United StatesUSD 52 MUSD 37.9 B76,450
DocuSign
Cloud and AI-based electronic signatures and contract management are provided.
2003San Francisco, California, United StatesUSD 520 MUSD 3.22 B6,840
Freshworks
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
Zoho
AI-powered CRM for marketing and sales management is provided.
1996Chennai, Tamil Nadu, India–USD 1.6 B17,856
Apollo
Lead management platform with analytics and engagement tools is provided.
2015San Francisco, California, United StatesUSD 250.42 M–928
Seismic
Cloud and AI-based sales enablement platforms are provided for teams.
2010San Diego, California, United StatesUSD 440 M–1,522
Sansan
Business card management software for enterprises
2007Tokyo, Tokyo, JapanUSD 118.47 MUSD 337.55 M2,230
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Frequently Asked Questions about Output Desk

Output Desk was founded in 2015.

Output Desk is headquartered in Sivakasi, India. It is registered at Sivakasi, Tamil Nadu, India.

Output Desk has 7 employees.

The primary company behind Output Desk, Srimax Software System Private Limited, reported revenue of ₹88.6 Lakh for FY 2025, down 12% year on year.

Output Desk is a software solution that offers on-premise help desk tools for efficient customer and internal support. It integrates email, live chat, and CRM to organize tickets, assign tasks, and provide analytics. Based in Sivakasi, India, it serves businesses by enabling secure management of queries and performance tracking. The platform supports departments like IT and HR for internal ticketing.

Output Desk's top competitors include Twilio, Genesys and Freshworks.

Output Desk offers Help Desk Software, Live Chat, CRM, Output Messenger, and Output Time.

Output Desk operates through Srimax Software System Private Limited.

The legal entities of Output Desk currently have 2 directors, including Balasubramanian Duraiprasanna, Kannan Shenbagamoorthy.

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