About ReplyManager
ReplyManager is a company based in Hobe Sound (United States) founded in 2001 was acquired by XSellco in April 2015. ReplyManager offers products and services including eDesk Platform and ReplyManager Integration. ReplyManager operates in a competitive market with competitors including Help Scout, TextExpander, SupportBee, Influx and Inbotiqa, among others.
Products & Services of ReplyManager
ReplyManager offers a comprehensive portfolio of products and services, including eDesk Platform and ReplyManager Integration.
AI-driven helpdesk for managing eCommerce support tickets
Enhanced tool for handling Amazon and eBay messages
Apps and channels of ReplyManager
its YouTube channel eDesk - eCommerce Help Desk has 540 subscribers and 30 videos.
Videos from ReplyManager
The most watched videos on ReplyManager's YouTube channel, eDesk - eCommerce Help Desk (540 subscribers). Click a video to play it here.
More on eDesk - eCommerce Help Desk.
Investors in ReplyManager
ReplyManager has secured backing from 1 investor. Prominent investors backing the company include XSellco.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Provides tools for eCommerce customer support, pricing optimization, and feedback. | 2011 | xsellco.com | Dublin, Ireland |
Investor details for ReplyManager
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
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Verified entity values are shown only after access is granted.
Timeline of ReplyManager
2 dated milestones of ReplyManager across 14 years, from founding to its latest funding, stage changes and deals.
- Founded ReplyManager is founded.
- Exit Acquired by XSellco.
Competitors of ReplyManager
ReplyManager operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Help Scout, TextExpander, SupportBee, Influx and Inbotiqa, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| helpscout.com | 2011 | Boston, United States | $19.32M | 94 | Customer interaction solution using email and live chat solutions | |
| textexpander.com | 2003 | San Francisco, United States | $41.4M | – | Text snippets are expanded for customer service productivity. | |
| supportbee.com | 2010 | Bengaluru, India | – | – | Online customer support and interaction tool | |
| influx.com | 2013 | Collingwood, Australia | $250,000 | – | Email-based customer support is offered to small and medium businesses. | |
| inbotiqa.com | 2018 | London, United Kingdom | – | 4 | Intelligent business email solutions are provided for workflow automation. | |
| dragapp.com | 2017 | San Francisco, United States | $120,000 | – | Email communications are automated and inboxes organized via helpdesk platform. | |
| gladminds.co | 2013 | Bengaluru, India | $366,968 | 8 | Cloud platform connecting brands, channel and customers | |
| mojohelpdesk.com | 2010 | Austin, United States | – | – | Centralizes support requests, assigns tickets, automates tasks for IT and customer service. | |
| jitbit.com | 2004 | Humble, United States | – | – | Develops helpdesk, CRM, and live chat software to streamline customer support. | |
| emailtree.ai | 2003 | Luxembourg | – | – | An AI-powered platform for email management and automation is developed. |
Detailed competitors of ReplyManager
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Verified entity values are shown only after access is granted.
Web traffic of ReplyManager
Websites that share an audience with ReplyManager (replymanager.com).
Websites whose visitors overlap most with ReplyManager. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| mashable.com | 100% | 14.9M | #5,924 | View details | |
| dummies.com | 96% | 1.2M | #58,288 | View details | |
| comocom.com | 93% | 680.7K | #14,809,982 | View details | |
nathanhuppatz.com | nathanhuppatz.com | 93% | – | – | – |
help.exacttarget.com | help.exacttarget.com | 69% | – | – | – |
Similar companies to ReplyManager
10 companies that operate in the same segment as ReplyManager (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about ReplyManager
ReplyManager was founded in 2001.
ReplyManager is headquartered in Hobe Sound, United States. It is registered at Hobe Sound, Florida, United States.
ReplyManager offers a centralized team inbox management tool for customer support teams; which is an email ticketing system. Key feature include SLA monitoring; centralized messaging inbox with integrations from email, social media, eBay, Amazon; inventory fulfillment management inside the dashboard; personalized workflows for ticket management. Customers include the likes of Boeing, Argos, TheHutGroup. 3-tiered pricing model with plans of 19, 39 and 59usermonth.
ReplyManager's top competitors include Help Scout, Drag and TextExpander.
ReplyManager offers eDesk Platform and ReplyManager Integration.
ReplyManager has 1 investor. Key investors include XSellco.
Yes. ReplyManager was acquired by XSellco in April 2015.