About SetuServ
SetuServ is a Technology company based in Hyderabad (India) founded in 2012 by Rama Kirshna Reddy Pereddy and Ramesh Nallapati. It operates as an AI powered platform offering consumer insights. SetuServ has raised $1.41 million across 3 funding rounds. The company has 15 employees. Its Indian entity Setuserv Informatics Private Limited reported revenue of ₹2.74 Cr. SetuServ offers products and services including PharmaSignals, SetuChat, WebExtract, CRIS, and RMA. Its focus areas include Enterprise Applications, MarketingTech, Social Media Marketing and Social Media Management. Its competitors include Sprinklr, Elastic, Primer, Fractal Analytics and ActiveCampaign and 5 more; 10 of its 10 listed competitors have raised funding.
Company details
SetuServ was founded in 2012 in Hyderabad, India, as an AI-driven platform in the consumer insights sector. Social media commentary, survey responses, and customer reviews are analyzed through machine learning to deliver actionable insights. Customer service processes are managed accordingly, with data privacy ensured via specialized ML techniques. Operations focus on supporting client decision-making in service optimization.
- Headquarters Hyderabad, India
- Employees 15
- Founders Rama Kirshna Reddy Pereddy, Ramesh Nallapati
- SectorsTechnology
- Email••••••••
- Website setuserv.com
- Social LinkedIn X Facebook
- Legal Name Setuserv Informatics Private Limited
- Date of Incorporation 09 Jan, 2013
- Jurisdiction Hyderabad, Telangana, India
- Annual Revenue₹2.74 Cr
FY 2024 · -15% YoY
- Net Profit₹7.4 Lakh
FY 2024 · 3% margin
- EBITDA₹12.5 Lakh
FY 2024 · 5% margin
- Total Equity Funding$1.41M (USD)
in 3 rounds
- Latest Funding Round$592.27K (USD), Seed
Sep 2018
- Employee Count15
Associated legal entities of SetuServ
SetuServ operates through Setuserv Informatics Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2024) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Setuserv Informatics Private Limited CIN U72200TG2013PTC085287 | Active | 09 Jan 2013 | Hyderabad, Telangana | ₹2.7 Cr | 15 | 2 | View details |
Products & Services of SetuServ
SetuServ offers a comprehensive portfolio of products and services, including PharmaSignals, SetuChat, WebExtract, CRIS, and RMA.
Analyzes pharmaceutical data for insights and trends.
Processes chat logs for customer service optimization.
Extracts and structures web data for business use.
Provides signals from consumer reviews and feedback.
Automates review management for reputation control.
Funding Insights of SetuServ
SetuServ has successfully raised a total of $1.41M across 3 strategic funding rounds. The most recent funding activity was a Seed round of $592.27 thousand completed in September 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $1.41M
- Total Rounds 3
- Last Round Seed — $592,271
- First Round $160,000
(Mar 2014)
All 3 funding rounds of SetuServ with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2018 | $592,271 | Seed | – | – | – |
| Nov 2017 | $658,000 | Seed | – | – | – |
| Mar 2014 | $160,000 | Seed | – | – | – |
Board of directors of Setuserv Informatics Private Limited (SetuServ)
Setuserv Informatics Private Limited is the primary company behind SetuServ. The board of Setuserv Informatics Private Limited currently have 2 directors; the longest-serving is Rama Kirshna Reddy Pereddy, appointed in 2013.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Rama Kirshna Reddy Pereddy DIN 06458928 | Director | 09 Jan 2013 | 13 yrs 9 mo | Setuserv Informatics Private Limited |
| Sanga Peerreddy DIN 06458949 | Director | 09 Jan 2013 | 13 yrs 9 mo | Setuserv Informatics Private Limited |
People of SetuServ
14 people are tracked at SetuServ (5 in leadership, 5 in board & advisors, 4 in team); the tracked headcount is 15.
| Name | Role | Group |
|---|---|---|
| Founder | Leadership | |
Ramesh Nallapati | Co-Founder | Leadership |
| Founder & CEO | Leadership | |
Roshan Alvares | Founder & CMO | Leadership |
Vedaprakash Kadiri | Head Of Engineering | Leadership |
Prabha Sinha | Advisor | Board & advisors |
Shrikant Sathe | Advisor | Board & advisors |
Parag Saxena | Advisor | Board & advisors |
Harsha Misra | Advisor | Board & advisors |
Arun Shastri | Advisor | Board & advisors |
Trinetra Reddy | Data Science And Engineering Manager | Team |
Srikanth Reddy N | Analytics and Data Science Manager | Team |
Sravanthi Machnuri | Business Research Expert | Team |
Mallareddy K | Senior Team Lead | Team |
Complete people profiles for SetuServ
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of SetuServ
Figures of Setuserv Informatics Private Limited, the primary company behind SetuServ, for FY 2024. Revenue was ₹2.74 Cr (-15% year on year). Net profit was ₹7.4 Lakh (3% margin). EBITDA was ₹12.5 Lakh (5% margin). Revenue has grown at a compounded annual rate of +5% over three years and -7% over five years.
- ₹2.74 CrRevenue · FY 2024 · -15% YoY
- ₹7.4 LakhNet profit · 3% margin
- ₹12.5 LakhEBITDA · 5% margin
- ₹1 LakhPaid-up capital
- 15Employees (provident fund records)
- +5%Revenue CAGR, 3 years
- -7%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Setuserv Informatics Private Limited are on its company page.
Detailed financial statements for SetuServ
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Timeline of SetuServ
3 dated milestones of SetuServ across 6 years, from founding to its latest funding, stage changes and deals.
- Founded SetuServ is founded.
- Funding First funding round of $160K.
- Funding Latest funding round, Seed, of $592K.
Competitors of SetuServ
SetuServ has 10 listed competitors in our database, 10 of them funded. They include Sprinklr, Elastic, Primer, Fractal Analytics and ActiveCampaign, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| elastic.co | 2012 | Mountain View, United States | $104M | 3,187 | Cloud based text analytics platform | |
| primer.ai | 2015 | San Francisco, United States | $222.7M | 194 | AI based text summarization and contextualization software tool | |
| fractal.ai | 2000 | New York, United States | $685M | 4,620 | Artificial intelligence and analytics solutions are provided for enterprise transformation. | |
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| radius.com | 1990 | San Francisco, United States | $332.76M | – | Predictive marketing and sales platform | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| cohere.com | 2019 | Toronto, Canada | $1.54B | – | Text data analytics platform powered by AI for enterprises. | |
| sproutsocial.com | 2009 | Chicago, United States | $101.5M | 1,383 | Social media management and insights are provided for brands. | |
| data.ai | 2010 | San Francisco, United States | $157M | 123 | Market data is analyzed by AI to generate consumer insights. |
Detailed competitors of SetuServ
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of SetuServ
The website of SetuServ (setuserv.com) receives about 2.2K visits a month.
- Monthly visits2.2K
▲ 47% vs previous month
Top companies in Collaboration & Community Tools
10 companies that operate in the same segment as SetuServ (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | 969 | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about SetuServ
SetuServ was founded in 2012 and raised its 1st funding round 2 years after it was founded.
SetuServ is headquartered in Hyderabad, India. It is registered at Hyderabad, Telangana, India.
SetuServ is a funded company, having raised a total of $1.41M across 3 funding rounds to date. The company's 1st funding round was a Seed of $160K, raised on Mar 2014.
SetuServ has 15 employees.
The primary company behind SetuServ, Setuserv Informatics Private Limited, reported revenue of ₹2.74 Cr for FY 2024, down 15% year on year.
SetuServ was founded in 2012 in Hyderabad, India, as an AI-driven platform in the consumer insights sector. Social media commentary, survey responses, and customer reviews are analyzed through machine learning to deliver actionable insights. Customer service processes are managed accordingly, with data privacy ensured via specialized ML techniques. Operations focus on supporting client decision-making in service optimization.
SetuServ's top competitors include Fractal Analytics, Primer and Radius.
SetuServ offers PharmaSignals, SetuChat, WebExtract, CRIS, and RMA.
SetuServ operates through Setuserv Informatics Private Limited.
The legal entities of SetuServ currently have 2 directors, including Rama Kirshna Reddy Pereddy, Sanga Peerreddy.