About Nguvu
Nguvu is a company based in Montreal (Canada) founded in 2013 was acquired by Genesys in March 2020. Nguvu has raised $3 million across 1 funding round from investors including Genesys, Brightspark Ventures and Capital croissance PME. Nguvu operates in a competitive market with competitors including Calabrio, Assembled, Intradiem, Atomicwork and OpenSpan, among others.
Funding Insights of Nguvu
Nguvu has successfully raised a total of $3M through 1 strategic funding round. The most recent funding activity was a Series A round of $3 million completed in April 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $3M
- Total Rounds 1
- Last Round Series A — $3M
- First Round $3M
(Apr 2016)
- Investors Count 2
All 1 funding rounds of Nguvu with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2016 | $3M | Series A | – | Brightspark Ventures, Capital croissance PME | – |
3 investors in total: 3 institutional.
Investors in Nguvu
Nguvu has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Genesys, Brightspark Ventures and Capital croissance PME.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm investing in Canadian early-stage tech companies and providing access to funds. | – | brightspark.com | - | |
- | – | capitalcroissancepme.com | - | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | genesys.com | Daly City, United States |
Investor details for Nguvu
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People of Nguvu
3 people are tracked at Nguvu (2 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Tony Bates | Chairman & CEO | Leadership |
Guillaume Lardeux | Head Of Transformation & Office Of The CEO | Leadership |
Bridgette McAdoo | Global Sustainability Officer | Team |
Complete people profiles for Nguvu
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Timeline of Nguvu
3 dated milestones of Nguvu across 7 years, from founding to its latest funding, stage changes and deals.
- Founded Nguvu is founded.
- Funding First funding round of $3.0M.
- Exit Acquired by Genesys.
Competitors of Nguvu
Nguvu operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Calabrio, Assembled, Intradiem, Atomicwork and OpenSpan, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| calabrio.com | 2007 | Minneapolis, United States | $9.29M | 447 | Workforce optimization software for contact centers is developed and provided. | |
| assembled.com | 2018 | San Francisco, United States | $70.7M | 71 | Workforce management portal for technology students is developed. | |
| intradiem.com | 1995 | Alpharetta, United States | $32M | 128 | Automation solutions for contact centers, retails and back offices | |
| atomicwork.com | 2022 | San Francisco, United States | $40.31M | 37 | AI platform streamlines IT service management and employee experiences. | |
| openspan.com | 2005 | Alpharetta, United States | $32M | 117 | Enterprise robotic process automation and workforce intelligence software is developed. | |
| nudge.co | 2013 | Toronto, Canada | $16.13M | – | An online platform is operated for employee engagement and insights. | |
| amplifai.com | 2014 | Plano, United States | $50.1M | 59 | AI-powered contact center performance and CX management platform is provided. | |
| surfboard.team | 2020 | San Francisco, United States | – | – | Investors are connected with startups via an online communication platform. | |
| prosodie.com | 1986 | – | – | – | Customer query management services are provided for telecom operators. | |
| 8flow.ai | 2022 | Palo Alto, United States | $16.6M | – | AI-driven workflow automation for customer support tasks is offered. |
Detailed competitors of Nguvu
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Latest news on Nguvu
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Similar companies to Nguvu
10 companies that operate in the same segment as Nguvu (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Nguvu
Nguvu was founded in 2013 and raised its 1st funding round 3 years after it was founded.
Nguvu is headquartered in Montreal, Canada. It is registered at Montreal, Quebec, Canada.
Nguvu is a funded company, having raised a total of $3M across 1 funding round to date. The company's 1st funding round was a Series A of $3M, raised on Apr 2016.
Nguvu was founded in 2013 in Montreal, Canada, as a provider of cloud-based software for the contact center sector. Data from customer relationship management systems, workforce management tools, and phone systems is integrated by the platform. Machine learning algorithms and behavioral analytics are applied to assess agent key performance indicators and support engagement. Operations focus on sustained performance measurement in call environments.
Nguvu's top competitors include Atomicwork, Assembled and Calabrio.
Nguvu has 3 investors. Key investors include Genesys, Brightspark Ventures, and Capital croissance PME.
Yes. Nguvu was acquired by Genesys in March 2020.