About ClickDesk
ClickDesk is a company based in Hyderabad (India) founded in 2011 by Manohar Chapalamadugu. It operates as a SaaS and B2B. ClickDesk offers products and services including Live Chat, Video Chat, Help Desk, and Mobile App. ClickDesk operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter Hyderabad, India
- Founders Manohar Chapalamadugu
- SectorsTechnology
- Email••••••••
- Website clickdesk.com
- Social LinkedIn X Facebook
Products & Services of ClickDesk
ClickDesk offers a comprehensive portfolio of products and services, including Live Chat, Video Chat, Help Desk, and Mobile App.
Enables real-time chat with website visitors for support.
Facilitates browser-based video interactions without installation.
Manages customer issues integrated with live chat features.
Allows chats and ticket management on mobile devices.
People of ClickDesk
3 people are tracked at ClickDesk (1 in leadership, 2 in team).
| Name | Role | Group |
|---|---|---|
Manohar Chapalamadugu | Founder | Leadership |
Pinki Sonkar | Business Development | Team |
Vaishnavi Reddy | Developer | Team |
Complete people profiles for ClickDesk
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Competitors of ClickDesk
ClickDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of ClickDesk
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of ClickDesk
The website of ClickDesk (clickdesk.com) receives about 10.9K visits a month.
- Monthly visits10.9K
▼ 4.2% vs previous month
Websites whose visitors overlap most with ClickDesk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| live2support.com | 100% | 3.3K | #6,467,095 | View details | |
| livechatinc.com | 95% | 9.2M | #3,702 | View details | |
| helponclick.com | 85% | 680.7K | #10,114,769 | View details | |
| kayako.com | 74% | 227.9K | #213,206 | View details | |
| crisp.chat | 73% | – | #25,962 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 23 similar websites and full traffic analytics for ClickDesk
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 23 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to ClickDesk
10 companies that operate in the same segment as ClickDesk (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about ClickDesk
ClickDesk was founded in 2011.
ClickDesk is headquartered in Hyderabad, India. It is registered at Hyderabad, Telangana, India.
ClickDesk is a software platform that facilitates real-time customer interactions through live chat, video, and voice features. It integrates help desk tools and social media for efficient issue management. The service supports businesses globally, serving over 185,000 websites in 120 countries, and includes mobile apps for on-the-go access. It operates on a subscription model to enhance user engagement and support.
ClickDesk's top competitors include Twilio, Genesys and Freshworks.
ClickDesk offers Live Chat, Video Chat, Help Desk, and Mobile App.