About HelpCenter
HelpCenter is a company based in Daugavpils (Latvia) founded in 2020. It operates as a SaaS and B2B. HelpCenter offers products and services including FAQ Builder, HelpDesk Ticketing System, Live Chat Software, and Tabs. HelpCenter operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Daugavpils, Latvia
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Shark Byte Inc
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Annual Revenue
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Net Profit
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EBITDA
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Latest Funding Round
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Investors
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Employee Count
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Products & Services of HelpCenter
HelpCenter offers a comprehensive portfolio of products and services, including FAQ Builder, HelpDesk Ticketing System, Live Chat Software, and Tabs.
Creates comprehensive FAQ pages for e-commerce sites quickly.
Manages customer inquiries from multiple channels efficiently.
Enables real-time customer support on websites.
Organizes product descriptions with customizable tabs.
Funding Insights of HelpCenter
Detailed funding history for HelpCenter
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Investments & Acquisitions by HelpCenter
Investment portfolio details for HelpCenter
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Financial Statements - HelpCenter
Detailed financials for HelpCenter
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Helpcenter Comparisons
Peer comparison for HelpCenter
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Competitors of HelpCenter
HelpCenter operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of HelpCenter
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Latest news on Helpcenter
Complete news archive for HelpCenter
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Frequently Asked Questions about HelpCenter
HelpCenter was founded in 2020.
HelpCenter is headquartered in Daugavpils, Latvia.
HelpCenter is a customer service software designed for e-commerce businesses on Shopify, enabling features like FAQ creation, ticketing systems, real-time chat, and product tabs. It helps streamline customer interactions, improve response times, and enhance loyalty through user-friendly tools. Based in the USA, it serves various online stores by integrating with platforms to manage inquiries efficiently, reduce team workload, and provide analytics for better operations.
HelpCenter's top competitors include Twilio, Freshworks and Dialpad.
HelpCenter offers FAQ Builder, HelpDesk Ticketing System, Live Chat Software, and Tabs.