Lightico

New York, United States Founded: 2014 • Age: 12 yrs
Customer experience solution with e-signature and id verification

About Lightico

Lightico is a Technology company based in New York (United States) founded in 2014 by Justin Josh, Zviki Ben Ishay, and Omri Braun. It operates as a customer experience solution with e-signature and id verification. Lightico has raised $44.7 million across 4 funding rounds from investors including Capital One Ventures, Poalim Capital Markets and lool ventures. The company has 3 employees. Lightico has completed 1 acquisition, including Vizolution. Its chief executive is Zviki Ben Ishay. Its website lightico.com draws about 664 thousand monthly visits. Lightico offers products and services including CompleteDoc AI, CompleteSign, CompleteID, CompleteForms, and CompleteAutomation. Its focus areas include Enterprise Applications, Customer Success Management, Customer Experience Management and Customer Journey Management. Its competitors include Adobe, ActiveCampaign, Zendesk, Medallia and Heap and 5 more; 8 of its 10 listed competitors have raised funding.

Company details

Lightico was founded in 2014 and is headquartered in New York, United States. A cloud-based platform is offered for contact centers, supporting customer interactions across the lifecycle. Services include e-signatures, e-forms, document collection, and ID verification. Customer behavior is monitored during self-service journeys, unique call experiences are enabled via websites or apps, context is transferred to agents, and in-call collaboration sessions are facilitated between agents and customers.

  • Headquarters New York, United States
  • Employees 3
  • Founders Justin Josh, Zviki Ben Ishay, Omri Braun
  • Sectors
    Technology
  • Website category Finance · Insurance
  • Email
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  • Phone
    β€’β€’β€’β€’ β€’β€’β€’β€’
  • Website lightico.com
  • Social LinkedIn X Facebook YouTube
Key Metrics
  • Total Equity Funding
    $44.7M (USD)

    in 4 rounds

  • Latest Funding Round
    $15M (USD), Series B

    Jul 2021

  • Investors
  • Employee Count
    3
  • Investments & Acquisitions

Products & Services of Lightico

Lightico offers a comprehensive portfolio of products and services, including CompleteDoc AI, CompleteSign, CompleteID, CompleteForms, and CompleteAutomation.

CompleteDoc AI
Document Processing

AI tool for document collection and data extraction.

CompleteSign
eSignature

Platform for instant eSignatures and remote consents.

CompleteID
Identity Verification

Tools to verify identities and combat fraud.

CompleteForms
Data Collection

System for gathering customer data via eForms.

CompleteAutomation
Workflow Engine

Software for designing customer-facing processes.

Funding Insights of Lightico

Lightico has successfully raised a total of $44.7M across 4 strategic funding rounds. The most recent funding activity was a Series B round of $15 million completed in July 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $44.7M
  • Total Rounds 4
  • Last Round Series B β€” $15M
  • First Round $2.2M

    (May 2018)

  • Investors Count 8

All 4 funding rounds of Lightico with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jul 2021$15MSeries B–Capital One Ventures
Nov 2020$13MSeries B–Oxx
Jul 2019$14.5MSeries A–Mangrove Capital Partners
May 2018$2.2MSeed–Mangrove Capital Partners
–
Valuation history

8 investors in total: 8 institutional.

Investors in Lightico

Lightico has secured backing from 8 investors, including venture fund investors. Prominent investors backing the company include Capital One Ventures, Poalim Capital Markets and lool ventures.

All
Venture Fund
InvestorDescriptionFounded YearDomainLocation
Tech startups are invested in by Capital One Ventures firm.
–capitaloneventures.comMclean, United States
-
–poalimcm.com-
Seed funding is offered by lool ventures to startups.
–lool.vcIsrael
Venture capital investments are provided to early-stage technology companies.
–cr-vp.comTel-Aviv, Israel
Venture capital investments are directed toward tech sectors.
–mangrove.vcLuxembourg, Luxembourg
Oxx is focused on supporting B2B software founders in scaling.
–oxx.vcStockholm, Sweden
Venture capital is provided to expansion-stage software and tech firms.
–harmonyvp.comNew York, United States
Early-stage investments are made in B2B SaaS technology startups.
2014spinachangels.comTel Aviv, Israel
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Investor details for Lightico

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People of Lightico

53 people are tracked at Lightico (21 in leadership, 32 in team); the tracked headcount is 3.

NameRoleGroup
Justin Josh
Co-Founder & CTOLeadership
Zviki Ben Ishay
Co-Founder & CEOLeadership
Omri Braun
Co-Founder & COOLeadership
Rhydian Perry
Global VP, Operations & DPOLeadership
Bill Safran
Chief Strategy OfficerLeadership
Toni Kemp
VP, HR EMEALeadership
Mali Geva
Head of Bookkeeping & PayrollLeadership
Moris Malka
VP, Strategic PartnershipsLeadership
Liran Assulin
VP, EngineeringLeadership
Ron Yagen
Head of Data & BILeadership
Alice Roythorne
HR Business PartnerLeadership
Yotam Haroosh
Sales Director - Consumer LendingLeadership
Aviv Berga
Business Development DirectorLeadership
David Winston
Head Of Global Security Operations & ArchitectureLeadership
Doron A.
Chief Information Security OfficerLeadership
Shelly Feld
Regional VP Of Customer Success EMEALeadership
Tamir Degani
Head of integrationsLeadership
Liran Asulin
VP EngineeringLeadership
Rich Corriss
Regional VP of Customer SuccessLeadership
Gabi Berger
VP of Global SupportLeadership

33 more people are available in the full profile.

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Investments & Acquisitions by Lightico

Lightico has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Vizolution.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Remote customer service solutions are delivered via digital channels.
vizolution.comSwansea, United Kingdom2008Jun 2023β€’β€’β€’β€’
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Timeline of Lightico

4 dated milestones of Lightico across 9 years, from founding to its latest funding, stage changes and deals.

  1. Founded Lightico is founded.
  2. Funding First funding round of $2.2M.
  3. Funding Latest funding round, Series B, of $15.0M.
  4. Acquisition Acquires Vizolution.

Competitors of Lightico

Lightico has 10 listed competitors in our database, 8 of them funded. They include Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
adobe.com1982San Jose, United States–30,709
AI-powered platform manages marketing creatives and customer journeys.
activecampaign.com2003Chicago, United States$362.74M705
Sales, CRM, and email marketing automation software is provided.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
decibel.com2001London, United Kingdom$50.3M76
Medallia is focused on customer and employee experience management.
heap.io2012San Francisco, United States$245M283
Cloud based product analytics software
verint.com1994Melville, United States–3,800
AI-powered customer experience automation solutions are provided by Verint.
clarabridge.com2006Reston, United States$124.94M–
Customer intelligence platform on cloud
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
inmoment.com2002Salt Lake, United States$20M792
Customer experience optimization is delivered via cloud and AI platforms.
fullcircl.com2006Winnersh, United Kingdom$20.82M95
Cloud-based software is utilized for customer journey management and onboarding.
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Detailed competitors of Lightico

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Web traffic of Lightico

The website of Lightico (lightico.com) receives about 664.3K visits a month and ranks #90,376 among all websites worldwide, #5,694 in Insurance.

  • Monthly visits
    664.3K

    ▲ 3.1% vs previous month

  • Unique visitors
    306.8K

    per month

  • Global rank
    #90,376

    among all websites

  • Category rank
    #5,694

    Finance · Insurance

Similar websites

Websites whose visitors overlap most with Lightico. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
insly.com
100%
17.3K#1,749,055View details
news.ambest.com
news.ambest.com
89%
–––
omnitelecom.co.il
omnitelecom.co.il
89%
–#5,323,726–
identityforce.com
72%
125.8K#297,693View details
dsgpay.com
70%
39.7K#814,264View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 40 similar websites and full traffic analytics for Lightico

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Top companies in Collaboration & Community Tools

10 companies that operate in the same segment as Lightico (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M–969
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 400.05 MUSD 838.81 M4,500
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Related news about Lightico

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Frequently Asked Questions about Lightico

Lightico was founded in 2014 and raised its 1st funding round 4 years after it was founded.

Lightico is headquartered in New York, United States. It is registered at New York, New York, United States.

Zviki Ben Ishay is the current CEO of Lightico. They have also founded this company.

Lightico is a funded company, having raised a total of $44.7M across 4 funding rounds to date. The company's 1st funding round was a Seed of $2.2M, raised on May 2018.

Lightico has 3 employees.

Lightico was founded in 2014 and is headquartered in New York, United States. A cloud-based platform is offered for contact centers, supporting customer interactions across the lifecycle. Services include e-signatures, e-forms, document collection, and ID verification. Customer behavior is monitored during self-service journeys, unique call experiences are enabled via websites or apps, context is transferred to agents, and in-call collaboration sessions are facilitated between agents and customers.

Lightico's top competitors include Adobe, FullCircl and Zendesk.

Lightico offers CompleteDoc AI, CompleteSign, CompleteID, CompleteForms, and CompleteAutomation.

Lightico has made 1 acquisition, including Vizolution.

Lightico has 8 investors. Key investors include Capital One Ventures, Poalim Capital Markets, lool ventures, Crescendo Venture Partners, and Mangrove Capital Partners.

The website of Lightico receives about 664 thousand visits a month and ranks #90,376 among all websites worldwide.

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